Assistant Branch Manager (Colesville Branch)
Silver Spring, MD - USA
Job Summary
The Branch Management area is responsible for overseeing the overall performance leadership and operational integrity of branch locations. Activities may include:
- Directing day-to-day branch operations ensuring compliance with regulatory requirements managing risk and maintaining strong operational controls.
- Leading developing and coaching branch teams to achieve sales service and community engagement goal.
- Driving branch growth strengthening client relationships and stewarding the bankâs presence.
- Ensuring the effective implementation of enterprise strategies at the branch level and maintain an environment that supports teammate success operational excellence and long-term client loyalty.
Consumer Banking Assistant Branch Management is responsible for daily branch operations including:
- Management of the teller and customer service staffs of the branch.
- Reviews work schedules and schedules staff to ensure adequate coverage.
- Keeps branch in compliance with all bank policies and procedures and prepares branch for internal audits.
- Monitors branch service quality levels and coaches staff to achieve appropriate levels.
- Responds to more complex customer complaints and questions.
- Coordinates special events opens and/or closes branch.
- Other duties as assigned.
Supervises support employees. Responsibilities typically include:
- Setting day-to-day operational objectives for team.
- Problems faced may be difficult but typically are not complex.
- Ensures policies practices and procedures are understood and followed by direct reports customers and stakeholders.
- Bachelors Degree required; equivalent combination of education and experience may be considered
- Typically requires broad knowledge of technical or operational practices within assigned discipline generally gained through work experience
- Typically requires 2 years prior leadership experience and demonstrates understanding of basic management approaches
- Must be able to stand for extended periods of time & lift objects up to 30 lbs
- May require obtaining and/or maintaining NMLS registration
Compensation offered will be based on a variety of factors including but not limited to education work experience skills certifications and geographic location etc.
Eligible teammates may participate in a comprehensive benefits package that includes medical dental vision life insurance disability coverage paid time off retirement savings through a 401(k) plan wellness resources and other programs designed to support teammates health and financial well-being subject to plan terms and eligibility addition certain positions may be eligible for incentive compensation bonuses or other variable compensation subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits Banking Career Benefits Atlantic Union Bank
Required Experience:
Manager
About Company
Atlantic Union Bank offers a variety of Personal Banking services including accounts, lending, credit cards, online banking and more. Explore online.