Assistant Bakery Manager

The Assistant Bakery Manager supports the Bakery Manager in overseeing daily department operations ensuring exceptional customer service high-quality products food safety compliance inventory management merchandising execution and associate development. This position assists with achieving sales and profitability goals while maintaining department standards operational efficiency and a clean safe work environment. The Assistant Bakery Manager assumes department leadership responsibilities in the absence of the Bakery Manager.

• Deliver outstanding customer service and promote a customer-first culture.
• Assist customers with bakery purchases special orders cake orders and product recommendations.
• Resolve customer concerns promptly and professionally.
• Support department sales growth through merchandising promotions sampling programs and seasonal events.
• Ensure bakery displays remain attractive fully stocked and properly maintained.

• Assist with daily bakery production packaging decorating merchandising ordering and inventory management.
• Ensure bakery products are prepared and displayed according to company standards.
• Monitor product quality freshness rotation and code date compliance.
• Maintain accurate pricing signage and promotional execution.
• Support production planning to meet customer demand while controlling shrink and waste.
• Maintain department cleanliness organization and operational readiness.

• Assist in training coaching and developing Bakery Department associates.
• Provide leadership direction and support during assigned shifts.
• Promote teamwork accountability and operational excellence.
• Support labor scheduling and productivity initiatives.
• Assist with onboarding and training new associates on bakery procedures customer service expectations and food safety standards.
• Encourage associate engagement and professional development.

• Maintain bakery cases tables and displays to company merchandising standards.
• Support execution of seasonal holiday and promotional merchandising programs.
• Monitor product presentation and ensure quality standards are consistently met.
• Ensure cakes breads pastries donuts and specialty bakery products are properly displayed and maintained.
• Identify opportunities to improve sales through product assortment and merchandising enhancements.

• Support achievement of department sales labor gross profit and shrink goals.
• Assist with inventory control and expense management.
• Help minimize waste through proper forecasting production planning and inventory rotation.
• Review department conditions and identify opportunities for increased productivity and efficiency.
• Support physical inventory counts and inventory accuracy initiatives.

• Ensure compliance with food safety sanitation and health regulations.
• Monitor proper food handling storage labeling and temperature control procedures.
• Maintain a clean and sanitary work environment.
• Ensure associates follow company food safety standards and sanitation practices.
• Support compliance with company policies procedures and operational guidelines.

• Promote a safe working environment for associates and customers.
• Ensure bakery equipment is operated and maintained safely.
• Follow accident prevention and incident reporting procedures.
• Support shrink reduction and asset protection initiatives.
• Maintain safe and organized work and storage areas.

• Assume responsibility for department operations in the absence of the Bakery Manager.
• Assist with staffing decisions and operational priorities.
• Communicate department goals expectations and performance standards to associates.
• Collaborate with store leadership to support departmental and store-wide objectives.
• Serve as a role model for customer service productivity and operational excellence.

• High school diploma or equivalent.
• Previous bakery food service grocery or retail experience required.
• Previous supervisory or leadership experience preferred.
• Knowledge of bakery production merchandising and food safety practices.
• Strong customer service communication and organizational skills.
• Ability to work flexible schedules including mornings evenings weekends and holidays.

• Ability to stand and walk for extended periods.
• Ability to bend reach kneel stoop and perform repetitive motions throughout the workday.
• Ability to lift and carry up to 50 pounds regularly and heavier loads with assistance when necessary.
• Ability to work around ovens mixers proofers refrigeration equipment and other bakery machinery.
• Ability to safely handle bakery equipment products and supplies.

• Leadership and team development
• Customer focus
• Bakery production knowledge
• Food safety and sanitation expertise
• Merchandising excellence
• Inventory management
• Communication and interpersonal skills
• Organization and attention to detail
• Problem-solving and decision-making
• Accountability and adaptability

The Assistant Bakery Manager plays a vital role in supporting department success by helping lead daily operations maintaining exceptional product quality and food safety standards developing associates delivering outstanding customer service and contributing to department sales profitability and operational excellence.