Assist Store Manager-AG

The Assistant Store Manager partners with the Store Manager to lead daily store operations deliver exceptional customer experiences and achieve sales and operational objectives. This role develops and inspires high-performing teams while driving merchandising execution financial performance and operational excellence. Through collaborative leadership and sound business decision-making the Assistant Store Manager helps create an engaging environment that supports Mattels brand people and business goals.

RESPONSIBILITIES

• Lead daily store operations to achieve sales customer service financial and operational goals while ensuring compliance with company policies and standards.
• Develop coach and inspire leaders and associates through ongoing feedback performance management succession planning and talent development to build a high-performing team.
• Drive sales performance by monitoring key performance indicators modeling selling behaviors and implementing strategies that increase customer engagement conversion UPT ADS and customer data capture.
• Oversee operational execution by ensuring effective inventory management merchandising standards cash handling workflow efficiency and overall store readiness.
• Partner with the Store Manager and cross-functional business partners to execute store strategies support organizational initiatives and deliver consistent operational excellence.
• Manage facility maintenance vendor relationships and store projects to maintain a safe clean and welcoming environment for customers and team members.
• Analyze financial performance payroll expenses and operational metrics to identify opportunities improve efficiency and support informed business decisions.

Qualifications :

Education & Experience

• High school diploma or equivalent required; bachelors degree or coursework in Business Human Resources Finance Accounting or a related field preferred.
• Minimum of five years of progressive retail leadership experience in a high-volume customer-focused environment.
• Experience leading coaching and developing retail management teams.

Knowledge Skills & Abilities

• Proven leadership coaching and performance management skills.
• Strong ability to drive sales performance and deliver exceptional customer experiences.
• Knowledge of retail operations merchandising inventory management cash handling and operational best practices.
• Financial acumen with experience managing payroll budgets and business performance metrics.
• Excellent communication collaboration and relationship-building skills.
• Strong analytical organizational and problem-solving abilities with a focus on continuous improvement.
• Proficiency with Microsoft Office and retail business systems.
• Ability to work a flexible schedule including evenings weekends and holidays based on business needs.

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattels Talent Community and start receiving exciting updates about our company our employees and our culture. Also interested in signing up for job alerts Do so here!

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.

Visit us at  is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers and all applicants will receive consideration for employment without regard to race ethnicity color national origin religion sex gender gender identity or expression sexual orientation veteran and protected veteran status disability status and or any other basis protected by applicable federal state or local law.

Remote Work :

No

Employment Type :

Full-time