Asset Coordinator
Mechanicsburg, PA - USA
Job Summary
The AOPC does not sponsor work visas.
Schedules and Monitors Field Services: Schedules contracted personnel for work at remote UJS facilities actively tracking project progress to completion while ensuring vendors meet contractual SLAs for response times resolution standards and on-site performance.
Leads Vendor Reviews: Participates in weekly and monthly meetings with vendors to review service delivery address performance issues and ensure accountability.
Assists with Contract Strategy: Supports the monitoring and negotiation of site-specific contracts with telecommunications hardware and cabling providers.
Coordinates Moves & Emergency Repairs: Manages all end-to-end requests for new hardware equipment relocations and emergency response calls related to site cabling wiring and phone infrastructure.
Maintains Inventories: Oversees central inventory reserves and tracks all remote site assets including thin clients displays keyboards printers server racks routers switches power management and remote access hardware.
Updates Facility Floor Plans: Keeps updated accurate site floor plans for Magisterial District Judges (MDJ) locations to share with technicians during maintenance and hardware installations.
Reviews Telecom Invoices: Reviews and processes monthly telephone invoices for MDJs remote access lines accurately entering data into tracking systems for fiscal oversight.
Tracks Costs & Service Logs: Maintains records of vendor service calls resolution reports equipment changes and costs using specialized spreadsheets and tracking tools.
Serves as Primary Liaison: Communicates with District Court Administrators Magisterial District Judges Appellate contacts and County IT leadership throughout the service request process.
Supports Procurement & Process Development: Contributes to the creation of ITBs/RFPs lifecycle management plans pricing analyses and standard operating procedures (SOPs) for asset workflows and vendor dispatching.
Collaborates Across Teams: Partners with fellow Asset Coordinators to assist with circuit ordering mobile wireless device provisioning ticket tracking in TICKETS and asset recording in the Enterprise Asset Management System (EAMS) serving as a fully cross-trained backup for overall team operations.
Associates degree in an information technology field; AND
Two or more years of experience in IT hardware and software installation operation and maintenance or
An equivalent combination of education experience and/or training may be considered.
Working knowledge of Microsoft Office (Excel Word SharePoint OneDrive)
Satisfactory background check is required.
Working knowledge of Visio
Good written and oral communication skills
Excellent benefits program including comprehensive low-cost medical dental vision and prescription plans for employees and eligible family members on the first day.
13 paid holidays 12 paid sick days and 12 paid vacation days per year.
Salary increases employee assistance programs and retirement plans.
Two telework days per week available after training.
Healthcare flexible spending account.
6 weeks of paid parental leave for eligible employees.
Salary information
Starting Annual Salary Range: $54426 - $65759
Maximum Annual Salary: $88426
Required Experience:
IC