Asset Analytics Manager

At the MBTA we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe reliable and accessible transportation. MBTAs core values are built around safety service equity sustainability culture and accessibility and each employee that works for the MBTA performs their roles based on our vision mission and includes attendance participation and contribution in local safety committee meetings as needed.

In accordance with Federal Transit Administration (FTA) Transit Asset Management (TAM) requirements (49 CFR 625 630 and 673) the Asset Analytics Manager leads the data analytics and reporting activities supporting the MBTA Asset Management Program.

The position is responsible for transforming asset maintenance operational financial and condition data into meaningful insights that support lifecycle management capital investment maintenance optimization regulatory reporting and executive decision-making. The role develops reporting strategies analytical frameworks dashboards and performance metrics that improve the accessibility quality and usability of information used throughout the Authority.

Working collaboratively with Asset Information Asset Planning Engineering Operations Capital Delivery Information Technology Finance and Enterprise Asset Management System (EAMS) teams the Asset Analytics Manager advances a data-driven Asset Management Program through analytics strategies predictive analytics performance reporting and continuous improvement initiatives.

Business Intelligence & Reporting

• Lead the development and implementation of analytics strategies supporting the Asset Management Program.
• Develop maintain and continuously improve executive dashboards scorecards reports visualizations and analytical tools supporting engineering maintenance operations capital planning and executive leadership.
• Establish reporting standards key performance indicators (KPIs) data definitions and visualization best practices to ensure consistent reporting.
• Translate complex technical and operational data into actionable business insights and recommendations for executive leadership.
• Prepare executive reports presentations performance summaries and decision-support materials.

• Analyze asset condition inventory maintenance financial operational and lifecycle data to support capital investment maintenance planning State of Good Repair (SGR) and lifecycle management initiatives.
• Develop predictive models trend analyses forecasting methodologies and scenario analyses supporting long-term asset investment strategies.
• Evaluate asset performance maintenance effectiveness reliability risk and lifecycle costs to identify opportunities for operational improvement.
• Support Transit Asset Management (TAM) National Transit Database (NTD) Capital Investment Plan (CIP) and other regulatory or strategic reporting requirements.
• Develop analytical methodologies supporting asset prioritization investment optimization and performance management.

• Partner with Information Technology and Enterprise Asset Management System (EAMS) teams to develop automated reporting solutions data pipelines integrations and reporting environments.
• Integrate and analyze information from Enterprise Asset Management Systems (EAMS) GIS financial systems inspection platforms maintenance systems and other data sources.
• Define reporting requirements analytical models and data structures supporting Asset Management business processes.
• Support development of analytics standards reporting governance metadata and documentation.

• Collaborate with Asset Information Managers to ensure asset information is effectively translated into meaningful analytics and performance reporting.
• Support strategic asset management initiatives through quantitative analysis and data-driven recommendations.
• Monitor asset management performance measures and recommend opportunities to improve business processes reporting capabilities and operational performance.
• Support continuous improvement initiatives by identifying trends inefficiencies risks and opportunities through advanced analytics.

• Lead analytical initiatives and provide technical guidance to Analysts Coordinators consultants interns contractors and cross-functional project teams.
• Mentor staff in reporting methodologies data visualization business intelligence tools and analytical best practices.
• Manage consultant deliverables supporting business intelligence reporting and analytics initiatives.
• Ensure compliance with MBTA policies federal regulations industry standards and reporting requirements.
• Conduct field visits to validate asset information condition assessments and infrastructure documentation as needed.
• Respond or report to work as directed by supervisory personnel for emergencies extreme weather conditions or any other abnormal conditions that impair service or the safety of service twenty-four (24) hours per day seven (7) days per week.
• Perform related duties and projects as assigned.

• Provides indirect oversight and technical guidance for Coordinators Analysts interns contractors consultants and other personnel supporting asset analytics and reporting activities.

• A Bachelors degree from an accredited institution in Engineering Information Systems Data Analytics Computer Science Data Science Transportation Business Analytics/Administration Geography/GIS Mathematics Statistics or a related field.
• Five (5) years of progressively responsible professional experience supporting one or more of the following: data analysis reporting transportation analytics infrastructure analytics engineering analytics maintenance analytics or related technical environments.
• One (1) year of supervisory technical leadership or large project management experience.
• Experience developing dashboards business intelligence reports and data visualizations.
• Experience analyzing large complex datasets and translating technical findings into business recommendations.
• Experience working with databases reporting platforms and data integration processes.
• Ability to analyze and interpret technical operational and asset-related data.
• Ability to lead cross-functional analytical initiatives and communicate findings to contractors consultants operational departments and technical stakeholders.
• Strong analytical organizational communication project management and problem-solving skills.
• Proficiency with Microsoft Office applications including Excel Word and PowerPoint.
• Ability to travel to various MBTA worksites offices and locations.
• Ability to work any shifts and/or locations assigned or directed.
• Be available to work twenty-four (24) hours per day seven (7) days per week 365 days per year.

• A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelors degree requirement.
• An associates degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelors degree requirement.
• A masters degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

• Experience working in transit railroad transportation infrastructure engineering maintenance or capital planning environments.
• Experience supporting asset management reporting capital planning analytics condition assessment programs or lifecycle management activities.
• Familiarity with Enterprise Asset Management Systems (EAMS) Tableau Power BI SQL GIS platforms or other reporting and visualization tools.
• Familiarity with asset lifecycle management principles infrastructure performance metrics or capital planning processes.
• Familiarity with data warehousing API integrations cloud-based analytics platforms and enterprise reporting architecture.
• Knowledge of Federal Transit Administration (FTA) Transit Asset Management (TAM) National Transit Database (NTD) State of Good Repair (SGR) and Capital Investment Planning processes.
• Professional certifications such as Microsoft Power BI Data Analyst Tableau Certified Professional PMP GIS Lean Six Sigma Institute of Asset Management (IAM) or equivalent.

Job Conditions:

• Ability to effectively read comprehend communicate and respond to instructions orders signs notices inquiries English.
• Be at least eighteen (18) years of age except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston MA metro area as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a diverseworkforce team (or supervise if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules regulations collective bargaining agreements (if applicable) and policies of the MBTA including the EEO anti-discrimination anti-harassment and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate) including overall employment job performance discipline and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check comprehensive background screening and / or medical Clinic screening potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned directed or necessary for this position including (for some transit / operations roles) up to twenty-four (24) hours per day seven (7) days per week as necessary to accommodate severe weather conditions emergencies or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally interns / co-ops must have valid work authorization and U.S. Social Security Numberprior to starting pre-employment screenings / pre-boarding working in their positions and throughout the duration of their program.

Disclaimers and Definitions:

1. General Disclaimer: The statements contained in this job description are intended to describe a summary general nature and complexity of typical job functions and do not represent an exhaustive list of all duties tasks and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicants responsibility to ensure application details are entered completely and correctly including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines:Applicants should apply as soon as possible as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment:The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility:All employees must be legally authorized to work in the United States and on an unrestricted MBTA does not have an employer work sponsorship program. However if you have unrestricted work authorization or are sponsored by a separate entity you are welcome to all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
6. Interviews:Candidates should ensure they arrive on time are prepared can remain for the duration and if remote are in a quiet place without distraction for the interview. Candidates who do not attend their interview without advance authorization including an email confirmation of a rescheduled time/date from Human Resources will be considered a no-show and disqualified from consideration for the position. Related to rescheduling on a one-time basis and due to something emergent you may be allowed to reschedule the addition Human Resources may require documentation supporting the request. However should you need to reschedule you will need to contact your Recruiter directly by email.
7. Safety Sensitive Positions:Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
8. On-call or 24/7 Positions:Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
9. Essential / Emergency Staff:During declared states of emergency employees working in this classification are required to report to work for their assigned work hours or as directed by management.
10. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process please contact the MBTAs ADA Unit at or .
11. Diversity Equity and Inclusion:The MBTA is an Equal Employment Opportunity Employer. For terms descriptions and definitions related to diversity equity inclusion veteran status and immediate family members that you may find on the application form please visit / Co-Op Benefits: Employees taking part in an internship orco-opat the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass based on the city from which the intern / co-opcommutes to workat no cost. However no additional benefits are currently offered for interns orco-ops.