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Assessment Services Manager (Promotional)

Assessor


Job Location:

Dublin, VA - USA

Hourly Salary: $ 50 - 61
Posted: 29 July 2026 (30+ days ago)
Application Deadline: 26 October 2026
Vacancies: 1 Vacancy

Job Summary

Introduction

YOU MUST BE AN ALAMEDA COUNTYEMPLOYEE TO APPLY

THIS IS A NEW PROMOTIONAL ASSEMBLEDEXAMINATION. The eligible list resulting from this examination will cancel anyexisting list and may last approximately one year but can be extended.

Qualified applicants must becurrentcounty employees and havecompleted the equivalent of sixmonths of continuous service following a regular appointment in the AlamedaCounty classified service (non-classified includes the District AttorneysOffice the Medical Center and the Superior Court) by the last day for filing. A regular appointment does not include provisional TAP(Temporary Assignment Pool) or STEP-UP appointments.

Applications will only be accepted online.

DESCRIPTION



THE AGENCY

The primary mandated servicesof the Assessors Office include: locate and identify the ownership of alltaxable property in Alameda County; determine the taxability of all property;determine the re-appraisability of property changing ownership or having newconstruction added; annually assess all real estate in accordance with theprovisions of Article XIIIA of the State Constitution (Proposition 13);annually assess all taxable personal property at its fair market value;determine and apply all legal exemptions against these assessments; andsurrender an accurate assessment roll to the Auditors Office prior to July 1steach year.



The Assessors Office missionis to provide timely and accurate appraisal services in a manner resulting infair and equitable treatment for all Alameda County taxpayers. With a proposedstaffing level of 175.47 fulltime equivalent positions this team ofprofessionals provides mandated assessment services performed in accordancewith the California Constitution Revenue and Taxation Code Government Codeand State Board of Equalization guidelines and directives.

THE POSITION

Under general direction to plan organize and direct the work of the various units of the Appraisal Support and Assessee Services sections of the County Assessors Office; to assign and supervise the work of subordinate supervisory clerical personnel; to determine eligibility on all claims for organizational exemption; to plan coordinate assign evaluate and supervise the work of Assessors Technicians II/III processing organizational claims; to represent the Assessors Office before the Appeals Board Hearing Officer regarding denials of assessment exemptions and penalties for failure to file Change in Ownership Statements; and to do related work as required.

This single position class of Assessment Services Manager located in the Assessors Office is responsible for the overall management and supervision of the Appraisal Support and Assessee Services sections. These sections perform various tasks including providing assessment and exemption information to the public processing assessment reviews researching assessment and tax-related problems preparing correspondence for other property tax-related departments processing homeowner exemption claims property tax records retrieval and coordinating mailing of Assessors forms and questionnaires. The Assessment Services Manager is directly responsible for the review determination and enrollment of all organizational exemption claims. This position represents the Assessors Office before the Appeals Board Hearing Officer regarding penalties levied for failure to file Change in Ownership Statements and denials for assessment exemption. The incumbent in this single position class reports to the Chief Assessment Services Division.

For more detailed information about the job classification visit: 2870 - Assessment Services Manager
MINIMUM QUALIFICATIONS
Either I
Experience:
The equivalent of one year of experience in the class of Assessment Supervisor I or an equivalent or higher supervisory classification in the Alameda County classified service (non-classified includes District Attorneys Office and Hospital Authority).

AND
Experience:
The equivalent of two years of recent progressively responsible experience in property assessment work dealing with the reappraisability of changes in ownership supplemental and escape assessment processes and calculations or exemptions as dictated by the Revenue and Taxation Codes.

Or II

Experience:

The equivalent of three years of recent progressively responsible experience in property assessment work dealing with changes in ownership supplemental and escape assessments or exemptions as dictated by the Revenue and Taxation Codes in an Assessors Office or assessment-related government office one year of which shall have been in a supervisory capacity.

License:
Possession of a valid California Motor Vehicle Operators license.

Special Requirement:
Incumbents are required to furnish their own automobile to use on the job. Reimbursement for such use will be made.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:

Knowledge of:
Principles and practices of supervision management organization training and administration applicable to government agencies.
Employee disciplinary procedures.
Organization functions and procedures of the Assessors Office.
Appropriate provisions of the Revenue and Taxation Code and the Assessors Handbook related to land ownership and transfers of ownership and assessment appeals.
Real estate terminology land title deeds and other instruments of title conveyance and real property descriptions.
Methods of land title research and examination.
Office methods practices procedures and record-keeping.
An advanced integrated property assessment management system.
The roles of other property tax-related departments (Recorder Auditor-Controller Treasurer-Tax Collector).

Ability to:
Plan organize assign coordinate and supervise work of many diversified technical clerical personnel.
Prepare business correspondence.
Devise and adapt work procedures and record-keeping systems to meet organizational or procedural changes.
Understand interpret and supervise the application of laws rules and written directions pertaining to property ownership.
Establish and maintain cooperative relations with subordinates superiors and the public.
Analyze data drawing logical conclusions and prepare reports.
Use software applications specific to the Office of the Assessor.
EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

  1. Review of applicants applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. An oral interview which will be weighted as 100% of the candidates final examination score. The oral interview will be administered virtually andmay contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THE EXAMINATION

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

AlamedaCounty utilizes a Civil Service Selection System founded on merit. Such asystem is competitive and based on broad recruitment efforts and equalopportunity for qualified applicants to test in an examination process designedto determine the qualifications fitness and ability of competitors to performduties of the vacant position. Many of our recruitments are targeted andspecific to the needs of a current vacant position in which case the eligiblelist may be exclusively used for that current vacant position. Otherrecruitments may be more broadly used for both current and future vacancies orfor other alternate jobs with comparable scopes of work. To learn more aboutour recruitment and selection process please visit the What You Need to Knowsection of our website.


RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email withreasonable noticein advance of any examination process which will requiretheir attendance. The following dates are tentative andsubject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT AND SELECTION PLAN:

Deadline for Filing:

5:00:00 PM Monday August 10 2026

Review of Minimum Qualifications:

August 20 2026

*Civil Service Oral Examination/Department Hiring Interviews:


Week of September 14 2026

Notification of Results:

Week of September 21 2026

*Thecombined oral examination/hiring interview in addition to establishing aneligibility list may serve as the final selection interview for vacancies inthis classification.

WERESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTIONPLAN

Reasonable Accommodation

Alameda County and the Human Resource ServicesDepartment will make reasonable efforts in the examination and/or selectionprocess to accommodate qualified individuals with disabilities and/or medicalconditions in accordance/compliance with the California Fair Employment andHousing Act (FEHA) the federal Americans with Disabilities Act (ADA) andAlameda Countys Reasonable Accommodation Policy and applicable statutes. Torequest an accommodation due to a disability/medical condition during this or otherphases of the examination/selection process please contact the assigned HumanResources Representative listed on the job announcementno laterthan the recruitment filing deadline.If this is acontinuous open recruitment without a filing deadline please contact theassigned Human Resources Representative listed on the job announcementwithinten (10) business days of submitting your application.Unlessyour disability is readily apparent (for example you use a wheelchair and needwheelchair-accessible spaces) Alameda County requires applicants to providesupporting documentation to substantiate a request for order to qualify for a reasonable accommodation applicantsmust have a disability/medical condition pursuant to the ADA FEHA andapplicable statutes.

Formore information regarding our Reasonable Accommodation procedures pleasevisit our website.

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount fitness and health screening programs focused on overall wellbeing. These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical HMO & PPO Plans
  • Dental HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance Critical Illness Long-Term Care Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness Incentive Based Programs Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks cell phone etc.)
  • Child Care Resources
  • 1stUnited Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.

Conclusion

All notices related to Countyrecruitments for which you have applied will be sent/delivered via add@ @ and accepted addresses to any emailblocking or spam filtering program you may use. If you do not do this youremail blocking or spam filtering program may block receipt of the noticesregarding your application for recruitments. You are also strongly advised toregularly log into your County of Alameda online application account to checkfor notices that may have been sent to you. All email notices that will be sentto you will also be kept in your personal online application account. You willbe able to view all of your notices in your online application account byclicking on the My applications button on the Current Job Openingspage.

Pleasetake the steps recommended above to ensure you do not miss any notices about arecruitment for which you have applied. The County of Alameda is notresponsible for notices that are not read received or accessed by anyapplicant for a County recruitment.

NOTE:All notices are generated through an automated email notification to the email boxesandare routed to unmonitoredmailboxes. If you have questions please go to our website at.You may also contact the Human Resources Analyst listed on the job announcementfor the recruitment for which you have applied.

AngelicaCuevas Human Resources Analyst

HumanResource Services County of Alameda

DISASTER SERVICE WORKER

AllAlameda County employees are designated Disaster Service Workers through stateand local law. Employment with the County requires the affirmation of aloyalty oath to this effect. Employees are required to report to work asordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

AlamedaCounty has a diverse workforce that is representative of the communities weserve and is proud to be an equal opportunity employer. All aspects ofemployment are based on merit competence performance and business County does not discriminate in employment on the basis of racecolor religion sex (including pregnancy and gender identity) nationalorigin political affiliation sexual orientation marital status disabilitygenetic information age membership in an employee organization retaliationparental status military service or other non-merit factors protected underfederal state and local law. Alameda County celebrates diversity and iscommitted to creating an inclusive and welcoming workplace environment.


Required Experience:

Manager


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Just east of San Francisco Bay lies Alameda county. The county, which is governed by a five-member board of supervisors, includes the major cities of Hayward, Oakland, San Leandro, and Livermore. Fifty county departments handle services like behavioral health care, emergency medical, ... View more

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