ASE Compute Site Reliability Engineering (SRE) Manager

Apples ASE Compute team builds and operates the private cloud infrastructure that powers Apple services at massive scale. Our platform delivers bare-metal Kubernetes clusters and virtualized environments to thousands of engineers across the company. We are looking for an SRE Manager to lead a team that keeps this infrastructure reliable performant and ready for the next order-of-magnitude growth.

This is a hands-on leadership role. You will set the technical direction for reliability and operational excellence while mentoring engineers driving automation and partnering closely with software and infrastructure teams to ship improvements that will have direct impact on the platform that underpins Apples most critical services. You will work alongside world-class engineers solving problems at a scale few organizations encounter and you will build a team culture that makes reliability engineering sustainable and rewarding.

Lead grow and mentor a team of Site Reliability Engineers focused on large-scale Kubernetes and compute infrastructurenOwn the reliability availability and performance of mission-critical cloud platform servicesnDrive incident response post incident reviews and systemic improvements that reduce operational toilnPartner with software engineering and architecture teams to influence system design for reliability scalability and operabilitynEstablish and refine SRE practices including SLOs error budgets capacity planning and change managementnChampion automation eliminate manual processes through tooling and self-service capabilitiesnManage on-call rotations and ensure sustainable well-supported operational coveragenCommunicate clearly across teams to build a culture of visibility transparency and shared ownership

5 years of engineering management experience leading infrastructure or SRE teamsnDeep experience operating large-scale multi-tenant Kubernetes environments in productionnStrong systems background comfortable troubleshooting across the full stack (network OS container runtime application)nExperience with configuration management at scale (Puppet Ansible or equivalent)nTrack record of building high-performing teams through coaching clear expectations and psychological safetynDemonstrated ability to drive cross-functional initiatives to completionnStrong written and verbal communication skills

Experience with third-party cloud platforms (AWS GCP or Azure)nFamiliarity with bare-metal provisioning and lifecycle management at datacenter scalenExperience with Java Go or Python services in productionnUnderstanding of cloud-native observability (Prometheus Thanos Splunk or similar)nCNCF Certified Kubernetes Administrator (CKA) or equivalent hands-on certificationnExperience running infrastructure as an internal managed service with defined SLAs