Area Services DirectorClinical Services

Area Services DirectorClinical ServicesWhy Planned ParenthoodWorking atPlanned Parenthood Great Northwest Hawaii Alaska Indiana Kentuckyis more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful healthcare services this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards and working to create a safe judgement-free space for anyone seeking Planned Parenthood our Area Service Director positionUnder the general supervision of the VP of Clinic Services providing analytic support and operational leadership to health centers providing reproductive and sexual health care including in-clinic and medication abortion services. The ASD serves as a resource to Health Center Managers and maintains a close working knowledge of community issues health center and program operations regarding visits service productivity financial trends quality assurance issues and customer satisfaction. The ASD leads special projects determined by strategic and annual work plan goals in partnership with Clinical Services Leadership team. This role provides continuous coaching and professional development to direct and indirect reports in order to support equitable high-quality provision of you will be doing!Under the direction of the VP of Clinic Operations providing overall direction general supervision and training to Health Center in the planning successful implementation administration and evaluation of organization projects and programs in health centers to maximize patient access financial sustainability and customer with clinical services staff serves as resource for Health Center Managers for all operational issues. Maintain close working knowledge of community issues and center operations regarding visit volume patient clinical quality measures and financial trends. Support center management thereby ensuring quality care and services for coaching supervising and evaluating health center management; develop them to facilitate effective management sustained productivity and financial solvency of the health responsibility for the achievement of operating and fiscal goals at the health centers. Review process on health center productivity and financial metrics in conjunction with finance personnel other ASDs health center managers clinician leads clinician managers and other staff to ensure that metrics are continuously measured monitored and with the planning implementation administration and evaluation of the organization health services to maximize patient access financial sustainability and customer service. Takes initiative to generate revenue improve services and reduce health center needs and support problem solving within clinic operations and systems. Specifically fostering greater partnership between health center managers and on-going quality assurance systems and activities that comply with current medical practices Planned Parenthood Federation of America standards and CLIA lab ASD is also responsible for ensuring that implementation and compliance with medical standards and guidelines is done with a patient and staff centric these activities demonstrate an understanding of and commitment to PPGNHAIKs core values of integrity excellence justice fierce compassion and courageous innovation; practice these values in relations with internal and external Duties:Achieving visit volume employee / patient experience and quality assurance goals through direct supervision coaching and leadership of health center budget for assigned region; assists in development of regional budget as part of the affiliate budget process. Achieve agency goals in terms of numbers of patients served and net financial contribution from clinic as a consultant and resource to Health Center Managers for health center operational issues staffing recruiting and retention issues and change in staff an understanding and support of agency goals and desire to participate in achievement of these goals to ensure that health services are delivered in manner that is consistent with agency policies priorities and program efficacy through increased patient experience and retention with a lens for improving health equity in your internal PPFA and governmental standards for quality quality assurance and risk direct supervision enable Health Center management to independently:Manage financial resources including administration of health center and program as the primary trainer of new Health Center Managers or delegates the training to a qualified Health Center Manager within the equitable opportunities for staff training achievement and in various administrative and clinical meetings assuring strong collaboration and communication within Clinical services and with other departments. Observes describes and proposes new programs / services as well as program and managing annual operating plans and budgets. Can identify and meet patient needs within fiscal and maintaining statistical data and performance reports as needed for PPGNHAIK PPFA and private and public funding overall direction and general supervision empowerment mentoring assistance in planning monitoring and appraisal of job results to elicit maximum performance from Health Center accurate and timely data submission is achieved in health centers for production of operational metrics. Assures Health Center Managers understand and incorporate metrics results in operational decision making. Assures Health Centers meet established deadlines for charge entry entry of other required financial data and medical encounter documentation entries into the practice management and electronic medical record identification of needs and problem-solving within and between areas and departments. Identifies areas to integrate and improve program management clinic operations and systems. Allocates financial and staffing resources to maintain and enhance delivery of high-quality health area strategic and operational plans in conjunction with Health Center Managers and other department representatives. Assists Health Center Managers in developing and implementing these plans within their sites. Communicates changes and/or consults with clinical services team when Qualifications:BA/BS in a related field or an equivalent amount of of 5 years management experience with at least 3 years of experience in a healthcare withdeveloping implementing and evaluating annual and long-term operating and fiscal be willing tomaintaina flexible work schedule including evening and weekend hours and travel(frequentlywithin area / assigned region);reliable Qualifications:Familiarity with sexual and reproductive healthcareAbortion care is strongly managing multiple sites Range:$104070 - $193274Position Type:Full-timeBenefits Eligibility:This position is eligible for PPGNHAIK part of our total compensation we provide a comprehensive benefit plan including medical dental and vision insurance retirement paid time off short and long-term disability life insurance and Employee Assistance Program. For additional information about our benefits program please send an email Information:All new hires are strongly recommended to have the COVID-19 vaccination including boosters. All new hires hired between September and April must present proof of receiving a current flu reside in WA where the sites you will supervise are locatedWhat we expect from you adhere to our code of conduct policies procedures and you always demonstrate a high degree of you always support and model our customer service you value continuous learning and seek ongoing training and commitment to diversity:AtPPGNHAIK weve outlined our priorities and goals as we continue to cultivate and promote a diverse equitable & inclusive culture that champions dignity care and respect and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work Employment OpportunityPPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race color ethnicity national origin gender gender identity gender expression sexual orientation religion protected veteran status marital status age disability or any other status protected by applicable state or federal law.