AR Specialist

Job Title: AR Specialist

Location: Waco TX Corporate Headquarters (in-person)

Compensation & Benefits:

• $ base salary; commensurate with experience
• Unlimited PTO
• Medical Dental & Vision coverage

Job Description:
The Accounts Receivable Specialist is responsible for managing and optimizing the
companys accounts receivable processes ensuring timely collection of payments and maintaining
effective communication with individual offices clients and the legal team. This role requires an
analytical mindset attention to detail and excellent communication skills to collaborate with various
internal and external stakeholders. The Accounts Receivable Specialist will also support the legal
and financial aspects of collections ensuring compliance with company policies and best practices.

Key Responsibilities:
Oversee and ensure adherence to collection practices at the individual office level.
Review and improve processes for receiving payments consistently across locations.
Conduct regular reviews of office accounts receivable to identify outstanding balances.
Proactively reach out to offices regarding individual clients with outstanding balances.
Contact clients directly to resolve outstanding balance issues.
Provide reactive support for specific client payment issues at the office level.
Compile and generate reports aggregating company-wide accounts receivable data.
Collaborate with attorneys on demand letters and legal settlements related to collections.
Work closely with bookkeepers to address collections issues at individual offices.
Partner with Cornerstones LTC and Workers Compensation liaison/coordinator to ensure
collections practices are in place from the start of care.
Address unbilled or over-serviced Veterans Affairs (VA) client issues with our third party
billers.
Identify balances for potential write-offs and report to the Director of Revenue Sources.
Serve as the primary point of contact for operating directors regarding aging receivables.
Reconcile the Business Intelligence Tool with individual location Aged Receivables Reports.
Prepare collections ratios analytics and other performance metrics.

Qualifications:
Bachelors degree in accounting finance or a related field (preferred).
Proven experience in accounts receivable collections and financial reporting.
Strong analytical skills with attention to detail.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Familiarity with Sage or similar financial platforms AxisCare and C-Link or other data
management tools is a plus.
Proficiency in Microsoft Excel and other reporting tools.