Accounts Receivable & Collections Supervisor

Status: Salaried Exempt

Salary Range: $50000 - 60000 annually

Location: On-site. Gainesville GA

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Accounts Receivable

• Process customer invoices accurately and in a timely manner.
• Apply customer payments (checks ACH wire credit card) to the correct accounts and invoices.
• Prepare daily cash receipts and reconcile AR subledger to the general ledger.
• Monitor aging reports and identify delinquent accounts.
• Research and resolve billing discrepancies or payment issues.
• Maintain detailed and organized customer account records.
• Serves as secondary support for daily bank deposit activities.

Collections

• Conduct timely collection activities for past-due accounts via phone email and written communication.
• Work collaboratively with customers to resolve outstanding balances while maintaining professionalism.
• Investigate and resolve payment disputes chargebacks and short-payments.
• Negotiate payment arrangements when necessary.
• Escalate accounts for further collection action when appropriate.

Reporting & Process Improvement

• Prepare and analyze AR aging reports for management.
• Assist with month-end close activities including AR reconciliations and journal entries.
• Recommend and support process improvements to strengthen the AR and collections functions.
• Ensure compliance with company policies and relevant regulations.

Qualifications

• Associate or Bachelors degree in Accounting Finance Business or related field (or equivalent experience).
• 2 years of experience in accounts receivable billing or collections preferred.
• Strong understanding of accounting principles related to AR.
• Proficiency with accounting/ERP systems and Microsoft Excel.
• Excellent communication and customer service skills.
• Strong attention to detail organization and ability to prioritize.
• Problem-solving mindset with the ability to work both independently and collaboratively.

Required Experience:

Manager