Appointment Clerk Trucking

At Old Dominion we dont just move freightwe help businesses keep their promises. As one of the nations leading LTL carriers weve earned our reputation by putting people first delivering premium service and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work our family culture shapes how we treat one another and our commitment to being the Best in the Game drives everything we do. If youre looking for more than just a job youll find a career built on trust teamwork and opportunity at OD.

Old Dominion is currently recruiting for an Appointment Clerk to join our OD Family Culture. This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone e-mail and records time and date of appointments in the AS400 system database or other company/internal freight monitoring system used within the company. Appointment Clerks are a critical member to our OD Family; they help us keep promises to our customers.

Responsibilities:

• Answer incoming calls and place outgoing calls to customers to schedule pickups and delivery
• Enter appointments in the computer in a timely manner
• Perform general customer service by responding to emails status of shipments helping customers correctly complete Bill of Ladings and label freight etc.
• Provide Service to internal and external customers

Qualifications:

• High School diploma or equivalent preferred
• 1 year of customer service experience preferably in the transportation industry
• Strong attention to detail
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office
• Experience AS400 preferred

Compensation Range:

The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions education/training skill level and state/local wage requirements.

($21.48-$26.11)

Working Days:

Working Shift:

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!

As a Full Time member of our Family you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage

• Vision & Dental

• Short Term & Long Term Disability

• Flex Spending Accounts

• 401k Retirement plan with company match and additional company annual discretionary match opportunity

• Life Insurance

• Wellness Program

• 12 Days Paid Time Off

• 9 Paid Holidays including a birthday holiday

• Tuition Reimbursement for Drivers and Technicians

• Training and growth opportunities to build a career

• We prioritize our OD family of employees

• Ability to advance through our promote from within philosophy

• National Career Opportunities Available at our 260 service centers

Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and/orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and/or veteran status or any other characteristic protected by applicable law(s).

Applicants may review The Washington Fair Chance Act (Revised Code 49.94.010) which governs how employers may use criminal history information in employment decisions.

If you have questions regarding this posting or require assistance with the application process please click here for contact information.