Applications Product Lead (CAD Systems)

Peraton is seeking an experienced Applications Product Lead with expertise in Computer Aided Dispatch (CAD) systems to support the customer. The successful candidate will serve as the primary liaison between customer business users and the technical team driving the elicitation analysis documentation and implementation of requirements for CAD system enhancements and maintenance. Local candidates with strong business analysis skills and CAD expertise are highly preferred.

Location: Brooklyn New York NY (Local candidates only)

Job Type: Full-Time - Hybrid

Day to Day Roles and Responsibilities:

• Collaborate with customers business users and stakeholders to gather analyze and document business and functional requirements for the CAD system.
• Perform detailed requirements analysis to ensure alignment with customers operational needs and public safety objectives.
• Document and maintain comprehensive requirement specifications user stories and process flows.
• Track and manage requirements throughout the project lifecycle ensuring traceability and clarity.
• Propose and design solutions to address business needs balancing usability performance and technical feasibility.
• Coordinate with developers testers and other technical team members to ensure requirements are accurately translated into system changes or enhancements.
• Facilitate user acceptance testing (UAT) including developing test scenarios supporting testing efforts and ensuring solutions meet customers expectations.
• Develop and deliver training materials and sessions for users to support the adoption of system changes.
• Act as a trusted advisor to the stakeholders providing insights and recommendations to optimize CAD system functionality.
• Communicate project status risks and issues to stakeholders and leadership ensuring transparency and alignment.
• Stay informed on CAD system trends public safety requirements and industry best practices to drive continuous improvement.

Basic Qualifications:

• Bachelors degree and 12 years of experience or an Associates degree and 14 years of experience or a Masters degree and 10 years of experience or a High School diploma/equivalent and 16 years of experience.
• Must be a U.S. Citizen or Green Card holder.
• 7 years of experience in product management business analysis or a related field
• Experience working on Computer Aided Dispatch (CAD) systems or public safety applications
• In-depth knowledge of CAD systems preferably within emergency services or public safety environments
• Demonstrated experience in gathering analyzing documenting and managing business and functional requirements
• Proven ability to coordinate with developers testers and end users to implement validate and refine application changes
• Must be based in the New York City area and available for on-site work as needed by the customer
• Proficient in tools such as JIRA Confluence or other requirements management platforms
• Strong analytical problem-solving and organizational skills with attention to detail
• Familiarity with SDLC and Agile methodologies in high-paced mission-critical environments
• Strong communication and interpersonal skills with the ability to engage effectively with technical teams business users and senior stakeholders

Preferred Qualifications:

• Relevant certifications such as CBAP Agile or Scrum

• Understanding of public safety operations and compliance requirements

• Experience working with New York City government agencies or public sector clients

• Exposure to change management practices or delivering end-user training for critical software systems

• Background in user interface design or conducting usability testing for CAD or other operational applications

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.