Application Support Specialist

About Us - Values Overview

Department Summary

The Registrars Office provides support services to students faculty staff and other constituents in the areas of academic advising support programs course scheduling enrollment degree verification transfer articulation test credit athletic certification and maintenance of student academic records as well as handles state and federal reporting.

We recognize our responsibility to foster an open welcoming environment where students faculty and staff of all backgrounds can collaboratively learn work and serve.
The university has a generous benefits leave and perks package that includes flexible hours and remote work arrangements tuition scholarships for employee and immediate family and recreational resources and activities.

UNT is located in Denton Texas a growing city with a small-town feel and a thriving arts and music scene centered on its downtown Square and is connected by highways and light rail to the major transportation hubs and big-city attractions of Dallas and Fort Worth about 40 miles away. UNTs proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences.

Position Overview

This position is responsible for working with the academic units to ensure the proper coding and maintenance of all degree requirements in UNTs degree audit application. Requires extensive knowledge and understanding of student curricular and academic records processes and academic policies and procedures including the ability to identify and address problems. Maintaining updated degree audits and sequencing has a direct impact on enrollment and retention. Requires superior analytical and problem solving skills with demonstrated competence in use of logic. NOTE: This is a technical position and is NOT student facing.

Minimum Qualifications

Associates degree in related field and two years of work experience in computing information systems or related field; or any equivalent combination of education training and experience.

Knowledge Skills and Abilities

Proficient understanding of relational database clientserver concepts and computer programming and understanding of all phases of the application development lifecycle. Strong MS Office skills (Word Excel). Certifications in supported technologies. Excellent organization teamwork problemsolving and communication (verbal and written) skills. Ability to work well with people in all levels of the organization

Preferred Qualifications

Required License/Registration/Certifications

Job Duties

• Works with academic advising and support areas to develop and maintain degree audit system. This includes interpreting degree requirements translating that information into the degree audit system terminology and then entering that information into degree audit system tables (requires an understanding of the degree audit system processes and could be likened to learning a programming language).
• Collaborates with academic areas and interprets curricular requirements to maintain graduate level four year and transfer sequencing guides/maps available on the UNT website for prospective and continuing students.
• Works with academic advisors and support areas to address individual student issues within the degree audit and student information systems.
• Provide technical assistance to Admissions Records and Transfer Processing staff to resolve issues with student records.
• Supports training opportunities for UNT faculty and staff on degree audit usage and functionality. Develops and maintains documentation of degree audit processes.
• Follows the proceedings of meetings of key committees to ensure that all approved changes and modifications to UNTs academic requirements are maintained in the degree audit system.
• Works with the Assistant Registrar for Academic Support as directed on system upgrades and new projects associated with the degree audit system.

Physical Requirements

Communicating with others to exchange information.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Mon-Fri 8a-5p with some overtime

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit and takes actions to prevent discrimination harassment (including sexual violence domestic violence dating violence and stalking) and retaliation on the basis of race color religion national origin sex age disability genetic information or veteran status in its application employment practices and facilities; nor permits race color national origin religion age disability veteran status or sex discrimination and harassment in its admissions processes and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination harassment and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice file a charge or report or testify assist or participate in a related investigation or proceeding.