Application Support Engineer – Tier 2
Job Location:
Charlotte, VT - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
What Youll Do:
- Provide senior level system analysis design development and implementation of applications and databases. Integrates third party products.
- Proactively identify opportunities to improve operational efficiency and stability through process optimization automation and preventative engineering practices.
- Translate technical specifications into code for complex new or enhancement projects for internal clients. Writes programs develops code tests artifacts and produces reports. Employ software development techniques to ensure tests are implemented in a way that supports automation.
- Elevate code into the development test and production environments on schedule. Provides follow-up production support. Submits change control requests and documents.
- Thoroughly understand software development methodology. Thoroughly understands development architecture standards. Trains and mentors staff with less experience. Resolve elevated issues.
- Participate in design code and test inspections throughout the life cycle to identify issues. Explain technical considerations at related meetings including those with internal clients. Performs systems analysis activities.
- Thoroughly understand client business functions and technology needs. Has a broad understanding of Vanguards technologies tools and applications including those that interface with business area and systems.
- Interface with cross functional team members and communicate systems issues at the appropriate technical level for each audience.
- Thoroughly understands and complies with Information Technology and Information Security policies and procedures and verifies that deliverables meet requirements.
- Participates in special projects and performs other duties as assigned.
Qualifications:
- 5 years of relevant experience including at least 2 years in application development.
- Bachelors degree or equivalent experience.
- Hands-on experience with Java and/or Python.
- Experience with monitoring/observability tools (e.g. Splunk Honeycomb).
- Background in production support and troubleshooting live systems.
- Ability to participate in on-call rotations and incident response.
- Experience working in cloud environments (e.g. AWS) and Agile/Scrum teams.
Preferred Qualifications:
- Full-stack development experience (e.g. Spring Boot Angular ).
- Cloud certifications are a plus.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
IC
About Company
Search the latest roles and opportunities at Vanguard. Apply today to join our industry-leading crew.
