Application Engineer IV, Dynamics 365

Job Summary

Application Engineers are responsible for designing developing and maintaining software applications that meet the needs of the organization. They collaborate closely with cross-functional teams including developers business analysts and end-users to ensure applications are optimized for performance usability and reliability.

Employees serving at this level - Application Engineer IV - are expected to perform as expert professionals providing technical leadership to others internally and externally in a specific field of expertise. They also may guide less-experienced staff on their technical and professional development.

In this role:

This is the technical lead role for our CRM engineering practice (MS Dynamics 365 / Power Platform). Our CRM platform has grown significantly in scope now spanning Claims Warranty Customer Support and Parts & Service and were building out internal engineering capacity to match that growth. You will formally set technical direction architecture patterns and standards and youll mentor the engineers building inside them. This is the natural next step for a platform that required hands-on engineering acumen to reach the next level of business-readiness.

Primary Responsibilities

Application Software Development: 20%

Develop the most complex existing and new applications by analyzing and identifying areas for modification and improvement. Develop new applications to meet business needs.

In this role:

Architect and where needed personally build the most complex solutions in Dynamics 365 Power Platform and the surrounding Azure ecosystem.
Provide expert-level Dataverse plugin development (C#) client-side scripting and business rule/workflow authoring.
Leverage the full-stack range (JavaScript/TypeScript C#/.NET REST/SOAP APIs ETL workflows) to build and review integrations across Claims Warranty Customer Support and Parts & Service.

Application Software Maintenance: 20%

Lead monitoring identifying and correcting the most complex software defects to maintain fully functioning applications software.

In this role:

Serve as the internal standard-bearer for SecOps and IT governance.
Ensure everything built on the platform by employees or by our SI vendor meets company security and compliance standards.
Own the technical relationship with the SI vendor.
Review vendor deliverables for quality and standards alignment.
Identify what should move in-house over time.

Application Software Road Map: 15%

Define and maintain a roadmap to facilitate complex application software development and ensure the development work is prioritized in line with business requirements.

In this role:

Define how things get built architecture design patterns coding standards and engineering best practices for the CRM platform.
Design and own the platforms ALM/DevOps backbone.
Establish environment strategy solution packaging and release pipelines and promotion governance across dev/test/prod.

Testing Performance: 15%

Design and monitor the quality of complex and interrelated website/applications software tests and respond to user emails to monitor diagnose and correct performance issues.

In this role:

Set and enforce the teams quality bar.
Review designs and code from both engineers and the SI vendor.
Unblock hard problems.
Raise the standard for what done well looks like across the platform.

Documentation and Backup: 15%

Create and maintain complex technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur.

In this role:

Document the architecture patterns and standards you define so they outlive any one project.
Establish foundational technical documentation where none currently exists.

Horizon Scanning: 15%

Identify new external developments and/or emerging issues within an area of technology or business function and evaluate their potential impact on or usefulness to the organization.

In this role:

Track emerging tools patterns and platform capabilities in the Dynamics/Power Platform/Azure ecosystem including AI-assisted development tooling.
Provide informed recommendations on which technologies are worth adopting based on business value not novelty.

Job Requirements

At least 8-10 years of relevant and progressive work experience (Preferred)

Application Development:

Works at an advanced level to develop software through the use of programming languages.

IT Testing:

Works at an advanced level to design execute and report on systems/service tests to ensure that an application functions as specified in the requirements.

Data Collection and Analysis:

Works at an advanced level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.

Categorizing and Classifying Information:

Works at an advanced level to utilize systems and tools to support categorizing and classifying data and information.

Assessment:

Works at an advanced level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations.

In this role that 810 years should include:

Deep recent time in the Microsoft Dynamics 365 / Power Platform / Azure ecosystem with a demonstrated track record of defining architecture and patterns for a team not just working inside patterns someone else set.
Expert-level Dataverse solution ALM: managed vs. unmanaged layering multi-environment strategy security role design and release governance at a program (not single-project) level.
Azure identity/security patterns (App Registrations managed identity) and Azure DevOps (or equivalent) CI/CD tooling for Power Platform release pipelines.
Experience mentoring other engineers and reviewing work you didnt personally write including work from an external vendor or contractor.
Comfort operating without a technical leader above you this role is that technical leader for the team.

These will make a candidate stand out:

Microsoft certifications reflecting depth not just entry (PL-400 MB-500/600-series AZ-204/AZ-305 or similar).
Prior experience standing up architecture or engineering standards from scratch on a team that didnt have them yet.
Experience specifically overseeing or grading the output of a systems integrator or outsourced delivery team.
Background across multiple Dynamics lines of business or complex multi-LOB CRM environments.

What Kind of Person Thrives Here

This role has no technical leader above it the person in this seat is the ceiling on technical quality for this team. Theyll be defining architecture and standards in real time often while reviewing vendor work and mentoring newer engineers who are still finding their footing. That takes genuine expert-level depth real comfort setting direction without someone validating it and the patience to teach what they know.

Someone whos been the person other engineers came to when something was genuinely hard (and liked being that person) is exactly who were looking for.

What We Support

This role sits within our CRM practice which runs MS Dynamics 365 across Claims Warranty Customer Advocacy and Service and Quality.

TRAVEL REQUIREMENTS

International and Domestic: 15%

EDUCATION & EXPERIENCE REQUIREMENTS:

BA/ BS 810 years of progressive IT experience.

WORK EXPERIENCE

Office Location: Camden NJ apart of the Greater Philadelphia Area (Philly)
Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) Wednesdays & Fridays

COMPENSATION:

The recruiting base salary range for this full-time position is $150000 - $165000 / year. Within the range individual pay is determined by factors including job-related skills experience and relevant education or training. Additionally this role is bonus-eligible with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P4T)

WHY JOIN US

In addition to competitive salary and an incomparable culture Subaru offers an amazing benefits package that include:

Total Rewards & Benefits:

Medical Dental Vision Plans
Pension Profit Sharing and 401K Match Offerings
15 Vacation days 5 Floating Holidays 5 Sick days and 9 Company Holidays
Tuition Reimbursement Program: Fifteen-thousand-dollar yearly benefit
Vehicle Discount Programs

Learning & Development:

Professional growth and development opportunities
Direct partnership with senior leadership
Formal Mentorship Program
LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs.

ABOUT SUBARU

Love. Its what makes Subaru Subaru. As a leading auto brand in the US we strive to be More Than a Car Company. Subaru believes in being a positive force in the communities in which we live and work not just with donations but with actions that set an example for others to follow. Thats what we call our Subaru Love Promise.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation safety and sustainability. With a rich history dating back to 1953 Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subarus company culture is built on collaboration diversity and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.