Application Engineer II

Lennox (NYSE: LII) Driven by 130 years of legacy HVAC and refrigeration success Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox we win as a team aiming for excellence and delivering innovative sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team members contributions and offers a supportive environment for career development. Come stay and grow with us.

Heatcraft Worldwide Refrigeration is a long-standing leader in the world of commercial refrigeration providing climate-control solutions to customers in more than 70 countries. Their state-of-the-art manufacturing facilities in the cities of Stone Mountain and Tifton Georgia produce evaporators condensers compressor racks and other top-quality refrigeration products for their five market-leading brands: Bohn Larkin Climate Control Chandler and InterLink. Heatcraft products are primarily used to preserve food and other perishables in supermarkets convenience stores restaurants warehouses and distribution centers in addition to other applications such as data centers pharmaceutical and industrial process cooling.

Location: Stone Mountain GA -This position 100% onsite.

The Application Engineer II provides technical support for commercial refrigeration equipment including commissioning installation testing troubleshooting and maintenance across our broad portfolio of products and solutions.

Our team plays a key role in supporting outside sales teams customers and end users by providing expert pre- and post-sales refrigeration application support. Responsibilities include product selection quotation assistance system configuration and troubleshooting of both standard and complex refrigeration this role you will help ensure customers receive exceptional support while contributing to the successful application of our products. You will also have opportunities to collaborate with industry-leading engineers on both product and software development initiatives.

Duties include but are not limited to:

• Provide technical support to customers in the setup configuration troubleshooting and operation of refrigeration products.

• Deliver training to sales teams and customers on product features applications and best practices.

• Develop customer-specific programming and parameter settings for custom applications as needed.

• Assist with product selection application guidance and resolution of technical issues.

• Support cross-functional teams in driving product improvements and customer success.

• Requires a bachelors degree or an equivalent combination of education and experience.
• Requires at least 1 year related experience.
• Excellent customer service skills strong math and mechanical knowledge.
• Has substantial knowledge of calculations required for correctly applying equipment and equipment integration.
• Must have strong written and verbal communication skills.
• Able to use Microsoft Office and Customer Relationship Management software.

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $78000 - $103000 annually. Factors that may affect starting salary include geography/market and the skills education experience and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Companys applicable plan. Employees in this role are not eligible for overtime.

Benefits:Subject to applicable eligibility requirements the following benefits are offered for this role: tuition reimbursement; medical dental and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire and subject to applicable eligibility requirements new employees in this role also receive up to: 12 days paid time off 2 paid well-being days 1 paid volunteer day 10-11 paid holidays and 3 floating holidays per year.

Our Culture: At Lennox our Core Values of Integrity Respect & Excellence are ingrained in the fabric of the organization. They define our culture which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team members contributions. As an equal opportunity employer we are committed to recruit develop and retain talented individuals from a wide range of backgrounds ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox youll take pride in our brands knowing you are part of something special. Come stay and grow with us!

Disclaimers:The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time with or without notice subject to applicable law.

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