AppleCare AMR Business Development Manager

At Apple we believe in hard work a fun environment and the creativity and innovation that only comes about when hardworking people from a diverse set of backgrounds approach problems from varying perspectives. The people here at Apple dont just build products they craft the kind of wonder thats revolutionized entire industries. nnIf youre excited by the idea of making a real impact and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world a career with Apple might be your dream job... Just be prepared to dream big!nnAs part of the AppleCare Business Development team you will be responsible for developing and growing strategic AppleCare partnerships across the Americas with a focus on major wireless carriers and device protection resellers in the U.S. and will develop account strategies identify new commercial opportunities build compelling customer and partner propositions negotiate agreements and drive initiatives that grow AppleCare sales. A key part of the role will be leveraging AppleCares sell-through playbook to develop account-specific offers sales plays and customer journey improvements that increase awareness advocacy attach and is a highly visible and fast-paced role requiring strong commercial judgment analytical capabilities and the ability to develop trusted relationships with senior internal and external partners.n

The AppleCare Business Development Manager will be responsible for developing the business across assigned AMR accounts and markets. Key responsibilities include:nnOwn AppleCare sales results and strategic partner relationships for assigned carrier and device protection accounts developing and executing account plans to achieve growth new business opportunities and commercial propositions building business cases and financial models that evaluate pricing revenue margin and partner the AppleCare sell-through playbook to grow existing accounts developing offers and growth plays across awareness advocacy merchandising digital retail training and sales performance and customer journey insights to identify execution gaps prioritize opportunities and scale successful initiatives across complex commercial negotiations with carriers insurers and other partners in collaboration with Apple Legal Finance Operations and other cross-functional as an AppleCare product and solutions expert articulating AppleCare features benefits and strategic value to internal teams and external AppleCare in partner and executive business reviews communicating performance opportunities risks and recommended the wireless and device protection marketplace and translate competitive customer and industry developments into actionable growth opportunities.n

Significant experience in business development strategic partnerships sales or commercial success developing and growing complex multi-million-dollar commercial understanding of the U.S. and/or Canadian wireless consumer electronics retail or device protection negotiation presentation written and interpersonal communication quantitative and critical-thinking skills with the ability to synthesize data into clear recommendations and action -starter with strategic vision strong executional skills and the ability to operate effectively in ambiguity.

Experience working directly with major U.S. or Canadian in device protection insurance warranty or related service developing subscription or recurring-revenue businesses and executing partner sell-through ability to build relationships and influence senior stakeholders within complex matrixed organizations.