Appeals Administrator

This position manages the day-to-day operations of the Appeals Unit (the Income Tax Appeals Transaction Privilege and Non-Income Tax Appeals and Tax Protest teams) which together handle administrative appeals and associated protest-stage review and workup of audit files across tax types. The position supervises and manages both attorney and non-attorney staff in the performance of their duties and gives comparable attention responsiveness and resources across all teams and tax types within the Units jurisdiction.

This position supports the General Counsel in the General Counsels role as primary liaison to the Tax Unit of the Attorney Generals Office on litigation involving the Department and/or state tax matters including supporting litigation needs for the Attorney Generals Office. It advises Department leadership and the General Counsel on administrative appeals litigation and policy and supports the Policy and Research Administrator by participating as a stakeholder in tax policy decisions relating to or arising from litigation.

Essential Duties and Responsibilities include but are not limited to:

• This position reviews selects and assigns work to staff and evaluates and approves their completed work product.
  
• Responsible for training assigning/checking work as well as performing the same or related work.
• Reviews all written submissions that are produced by staff including memorandums of law that are submitted to the Office of Administrative Hearing the Hearing Office the Director of the Department of Revenue or the Attorney Generals Office.
• This position may handle more complex or sensitive cases or actively participate in such cases if delegated to staff.
  
• This position will assist in the development of a structured approached to identifying and eliminating non value added process steps
  and make recommendations to integrate Lean methods into the overall continuous improvement strategy of the Unit.
• This position will also be responsible for directing leading and managing the development implementation maintenance and evaluation of Lean Principles and Projects for the Appeals Unit.
  
• Handles more complex or sensitive cases across tax types or actively participates in such cases when delegated to staff.
  
• Leads continuous improvement efforts for the Appeals Unit consistent with statewide and agency expectations; uses
  structured problem-solving to identify and eliminate non-value-added process steps integrates continuous improvement 10
  methods into Unit operations directs the development implementation maintenance and evaluation of continuous
  improvement projects and performance measures and responsibly identifies and adopts new methods and technologies.
  
  

Knowledge

• In depth knowledge of federal state and local tax statutes and case law across tax types administered by the Department; legal research and analysis methodologies; the Arizona Rules of Professional Conduct including a lawyers supervisory responsibilities over subordinate attorneys and nonlawyer assistants; department policies and procedures; administrative procedure rules and litigation strategy; continuous improvement methods consistent with statewide and agency systems; and principles of supervision and personnel practices.

Skill

• Skill in identifying relevant issues; strong analytical interpretive logic evaluative and problem solving skills; strong legal writing revision and editing; effective written and oral communication including presentation before groups; competent legal research; critical thinking
• Skill in leading mentoring and developing attorneys and legal staff including the ability to earn the respect and confidence of team members and to hold them to consistent performance and behavioral expectations.
• Skill in navigating complex and difficult working relationships and in responsive even handed management across multiple teams and tax types.
• Management skills including planning organizing implementing directing and controlling the personnel and activities of the Unit; time management.
• Skill in identifying and responsibly integrating new methods and technologies to improve the quality consistency and efficiency of the Units work consistent with Department policy.

Ability

• Ability to write informative and persuasive legal memoranda and deliver hearing presentations
  including direct and cross examination of witnesses; conduct legal research; and multitask and manage shifting priorities across a docket spanning tax types and both the protest and appeals processes.
• Ability to lead and direct a group of attorneys and legal staff exercise sound and consistent independent professional judgment and respond promptly and even handedly to taxpayers representatives staff and Department leadership.
  
  
  

Must be an active member in good standing with the State Bar of Arizona.

Experience representing clients in administrative or court proceedings. Experience or study of state and local taxation. Experience leading or supervising attorneys or other legal professionals. Experience applying continuous improvement methods and responsibly adopting new technologies to improve legal or administrative processes.

The final candidate will be required to abide by the the following pre-employment checks:

• Employment Verification and Reference Checks
  
• State and Federal Criminal Background Check including fingerprinting
  
• Arizona Tax Filing Records Check
  
• If applicable ASEDRA Authorized Driver Identification Check
  

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

The State of Arizona provides a world class comprehensive benefits package including:

• Affordable medical dental life and short-term disability insurance plans
  
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
  
• Deferred compensation plan
  
• Wellness plans
  
• Tuition Reimbursement
  
• Infant at Work Program
  
• Rideshare and Public Transit Subsidy
  
• Career Advancement & Employee Development Opportunities
  
• Flexible schedules to create a work/life balance
  
  

Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned or worked and your ending salary. Learn more about ASRS at: Us:

If you have any questions need assistance or would like to request a reasonable accommodation please contact the ADOR Talent Team at

*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer