Analyst, Performance Improvement Harborview

Job Description

Harborview Medical Centers Patient Care Services has an outstanding opportunity for an Analyst Performance Improvement.

WORK SCHEDULE

• 100% FTE
• Days
• Hybrid Work Schedule (Working Remote 2-3 days a week)

POSITION HIGHLIGHTS

• Serve as a strategic consultant facilitator educator and operational partner.
• Collaborate with clinical and interdisciplinary teams to advance organizational priorities related to patient safety quality patient experience workforce engagement care delivery and operational performance.

PRIMARY JOB RESPONSIBILITIES

• Partner with Patient Care Services leaders to develop and implement strategic improvement plans aligned with organizational priorities
• Lead multidisciplinary initiatives focused on patient safety quality outcomes care delivery workforce engagement patient experience and operational efficiency
• Facilitate improvement workshops and workgroups using Lean methodologies including A3 problem-solving value stream mapping gap analysis standard work development leadership standard work and sustainment planning
• Coach leaders and frontline teams on Lean principles change management continuous improvement and performance management practices
• Conduct Gemba observations and frontline engagement activities to identify opportunities for clinical and operational improvement
• Conduct workflow assessments observations interviews and shadowing activities to identify barriers inefficiencies and opportunities to improve patient care delivery
• Analyze and synthesize clinical operational quality patient safety workforce financial and patient experience data from multiple systems
• Develop dashboards reports presentations executive summaries and visualizations to support leadership decision-making
• Collaborate with nursing leadership Quality Improvement Informatics Finance Epic IT and departmental analysts to ensure data accuracy and alignment
• Conduct benchmarking and research to identify best practices emerging trends and innovative approaches to patient care delivery
• Coordinate project plans timelines meetings deliverables documentation communication activities and follow-up actions for Patient Care Services initiatives
• Monitor initiative progress track performance metrics and support sustainment planning
• Facilitate cross-functional collaboration and maintain stakeholder accountability
• Participate in committees workgroups and special projects aligned with Patient Care Services priorities

REQUIREMENTS

• Bachelors Degree in healthcare administration nursing public health business administration industrial engineering organizational leadership or related field.
• Minimum of four (4) years of experience leading or supporting complex performance improvement initiatives in a healthcare environment.
• Demonstrated experience facilitating multidisciplinary teams and influencing leaders and staff through organizational change initiatives.
• Advanced knowledge of Lean management systems improvement science methodologies and change management principles.
• Strong skills in process mapping workflow analysis current-state assessment and future-state design.
• Ability to synthesize complex information into actionable recommendations and executive-level presentations.
• Strong facilitation relationship-building and collaboration skills with the ability to engage diverse stakeholders.
• Ability to manage competing priorities navigate ambiguity and adapt to changing organizational needs.
• Strong skills in process mapping workflow analysis current-state assessment and future-state design.
• Ability to synthesize complex information into actionable recommendations and executive-level presentations.
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

ABOUT HARBORVIEW MEDICAL CENTER

As the regions only Level I Trauma and verified burn center Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis including emergency medicine trauma and burn care neurosciences ophthalmology vascular surgery HIV/AIDS rehabilitation mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

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Other Compensation:

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Temporary or Regular

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About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.