Analyst, Intelligent Operations
Chicago, IL - USA
Job Summary
Job Summary
RESPONSIBILITIES OVERVIEW
- Support client engagements focused on operational improvement intelligent automation and AI-enabled transformation.
- Gather business requirements through interviews workshops observations and document review.
- Document current-state business processes workflows operating procedures and supporting artifacts.
- Conduct quantitative and qualitative analysis to identify operational improvement opportunities.
- Prepare client-ready presentations reports process documentation and other engagement deliverables.
- Support project planning activities status reporting issue tracking and meeting coordination.
- Collaborate effectively with business technical and project teams.
- Support process discovery and operational assessments to identify automation and AI opportunities.
- Assist with documenting business requirements user stories and functional specifications.
- Support automation opportunity assessments by gathering process data and business information.
- Assist with process mining workflow analysis and value assessment activities.
- Support data discovery mapping validation and quality assessment across enterprise systems.
- Participate in solution testing user acceptance testing (UAT) and deployment activities.
- Document process maps technical specifications user guides and training materials.
- Research emerging AI automation and enterprise technologies and share insights with engagement teams.
- Support proposal development resume updates and internal business development activities.
- Build an understanding of Point B capabilities and effectively communicate the firms value proposition.
- Develop relationships across the firm and contribute to a collaborative team environment.
- Demonstrate curiosity accountability and a willingness to learn.
- Seek feedback and continuously develop consulting business and technical skills.
- Build authentic relationships with clients and colleagues.
- Consistently demonstrate Point B values.
Intellectual Capital
- Contribute to reusable templates playbooks accelerators and knowledge assets.
- Build foundational knowledge of AI intelligent automation business architecture process improvement and operational transformation.
REQUIRED QUALIFICATION
- B.A. or B.S. degree required.
- 02 years of consulting business operations technology analytics or related experience (internship experience considered).
- Ability to work on-site as requested.
- Ability to work remotely.
- Ability to travel up to 80%.
- Ability to work non-standard work hours as necessary.
DESIRED QUALIFICATIONS
- Internship or academic experience in business analysis process improvement operations technology data analytics or consulting.
- Foundational understanding of business process mapping workflow analysis or operational improvement methodologies.
- Exposure to AI automation low-code platforms RPA process mining or enterprise technologies through coursework certifications internships or personal projects.
- Strong analytical problem-solving and critical thinking skills.
- Experience working collaboratively on cross-functional teams.
- Strong written and verbal communication skills with the ability to communicate complex ideas clearly.
- Demonstrated curiosity and interest in learning emerging technologies and applying them to solve business problems.
The estimated salary range for this role is $56500 - $112500USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography skills education experience and unique qualifications where applicable.
Bonuses are awarded at Point Bs discretion and are based upon individual contributions and overall firm performance.
Employees hired on or after October 1 are not eligible to participate in the current years bonus or merit increase cycle. Eligibility will begin with the following performance cycle in accordance with company policy.
Required Experience:
IC
About Company
Point B is a management consulting firm that specializes in leveraging technology to unlock human potential, taking a collaborative approach to business transformation.