Analyst III Epic EHR Application (Remote)
Saint Louis, MI - USA
Job Summary
Primary Duties & Responsibilities:
- Takes technical responsibility across all stages and iterations of configuration development and deployment.
- Plans and drives software configuration activities. Adopts and adapts appropriate software configuration methods tools and techniques.
- Measures and monitors the application of standards for configuration design and deployment.
- Drives investigation and resolution of issues relating to applications. Maintains application support processes and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues collect performance statistics and create reports.
- Provides authoritative advice and guidance on test planning and execution. Adopts and adapts appropriate testing methods automated tools and techniques to solve problems in tools and testing approaches.
- Manages user experience evaluation of systems products services or devices.
- Ensures that the security usability and accessibility requirements have been met and that required practices have been followed.
- Develops maintains and tests incident management procedures in agreement with service owners.
- Investigates escalated non-routine and high-impact incidents to responsible service owners and seeks resolution.
- Facilitates recovery following resolution of incidents. Ensures that resolved incidents are properly documented and closed.
Working Conditions:
Job Location/Working Conditions:
- Normal office environment.
- May be part of an after-hours on-call rotation.
Physical Effort:
- Typically sitting at desk or table.
- Repetitive wrist hand or finger movement.
Equipment:
- Office equipment.
- Facilitates recovery following resolution of incidents. Ensures that resolved incidents are properly documented and closed.
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
Work Experience:
Skills:
Drivers License:
Education:
Bachelors degree
Certifications/Professional Licenses:
Work Experience:
Skills:
Application Management Software Communication Cross-Departmental Collaboration Epic EHR Incident Management Software ConfigurationsFor frequently asked questions about the application process please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number at and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies detailed benefits and eligibility please visit: StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the Universitys policy to provide equal opportunity and access to persons in all job titles without regard to race ethnicity color national origin citizenship (where prohibited by federal law) age religion sex sexual orientation gender identity or expression disability protected veteran status or genetic information.
Required Experience:
IC