Analyst, GBS Operations & Governance

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Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

New Brunswick New Jersey United States of America Palm Beach Gardens Florida United States of America Raritan New Jersey United States of America Raynham Massachusetts United States of America Warsaw Indiana United States of America West Chester Pennsylvania United States of America

Job Description:

DePuy Synthes is recruiting for an Analyst GBS Leadership Operations & Governance located in the US.

The Analyst GBS Leadership Operations & Governance supports the operating cadence governance routines service management materials performance visibility and strategic execution activities needed to enable a consistent and scalable Global Business Services (GBS) organization.

This individual contributor role partners closely with GBS leaders functional teams delivery teams and cross-functional stakeholders to coordinate priorities prepare leadership materials track initiatives maintain governance processes and help translate organizational priorities into clear plans and practical follow-through.

This role is execution-focused and ideal for someone who is highly organized comfortable working across a global matrixed environment and able to bring clarity discipline and momentum to fast-moving priorities while supporting leadership teams with strong coordination reporting and operational excellence.

Key Responsibilities

Support the execution of GBS strategic priorities by coordinating activities tracking milestones and monitoring progress against key objectives.

Maintain executive action trackers business priorities and organizational commitments to support timely follow-through.

Assist with annual operating plans business reviews planning cycles and leadership routines by coordinating inputs preparing materials and tracking outcomes.

Identify risks dependencies gaps and open items that may impact execution and elevate issues appropriately.

Coordinate cross-functional initiatives by organizing inputs documenting decisions tracking deliverables and supporting stakeholder alignment.

Support governance routines leadership team meetings operational reviews service review meetings and quarterly business reviews.

Prepare agendas pre-reads executive presentations briefing materials meeting summaries decision logs and action registers.

Maintain governance documentation meeting outputs decisions risks and open items to support accountability and consistent execution.

Coordinate follow-up activities with leaders and stakeholders to ensure agreed actions are documented and advanced to completion.

Help establish and maintain consistent operating rhythms that improve leadership team effectiveness and decision-making.

Support the preparation and maintenance of GBS scorecards dashboards KPIs and recurring performance reports.

Consolidate data and inputs across teams to provide visibility into service quality operational performance customer experience risks trends and opportunities.

Partner with Reporting & Insights teams to improve data quality automate recurring reporting where possible and streamline reporting processes.

Prepare concise executive-ready updates talking points and summaries that support monthly and quarterly business reviews.

Use data and structured analysis to help inform leadership discussions and identify areas requiring attention.

Maintain and update the GBS Service Catalog including service definitions ownership information service levels and customer-facing documentation.

Coordinate inputs from functional leaders and delivery teams to keep service management content accurate current and easy to use.

Support standardized service management frameworks operating procedures governance artifacts and business process resources.

Coordinate the intake tracking and reporting of continuous improvement opportunities across the GBS portfolio.

Maintain improvement trackers action logs benefit documentation status updates and follow-up materials to support transparency and accountability.

Identify process pain points documentation gaps standardization opportunities and ways to simplify work across functions and regions.

Support alignment across delivery centers by documenting common practices tracking standardization opportunities and helping teams reduce process variation.

Coordinate working sessions collect inputs organize materials and capture decisions that enable common governance metrics and operating models.

Assist with implementation planning adoption tracking and communication of service management and operational excellence practices.

Help strengthen consistency and discipline in how service delivery priorities are documented reviewed and advanced.

Partner with functional leaders site leaders process owners Finance HR IT and business stakeholders to gather inputs and support organizational priorities.

Create clear concise materials for leadership discussions including agendas status updates pre-reads action summaries and decision logs.

Track commitments and follow-ups with stakeholders to help ensure priorities move from discussion to execution.

Communicate progress dependencies risks and outcomes in a structured and professional manner.

Build effective working relationships across the organization to facilitate collaboration alignment and execution.

Qualifications

Bachelors Degree in Business Operations Supply Chain Finance Information Systems Human Resources Engineering or related field.

Lean Six Sigma project management service management process improvement or operational excellence coursework/certification preferred.

3-5 years of experience in Shared Services Global Business Services Operations Process Improvement Service Management HR Operations Business Management project coordination strategy execution or related functions.

Experience supporting governance processes operational reporting scorecards KPIs dashboards or recurring business review materials.

Experience coordinating cross-functional workstreams tracking actions preparing meeting materials and following up on deliverables.

Experience preparing executive-ready presentations updates summaries and leadership communications.

Comfort working in a global matrixed environment with multiple stakeholders competing priorities and evolving timelines.

Exposure to continuous improvement governance routines service catalog management operational excellence or business transformation initiatives preferred.

Strong organization planning coordination and follow-through skills

Ability to turn complex inputs into clear materials trackers summaries and action plans

Data analysis reporting performance management and business insights support

Comfort preparing executive-ready updates pre-reads meeting notes presentations and decision logs

Strong stakeholder coordination communication and problem-solving skills

Attention to detail process discipline and ability to manage multiple priorities in a fast-paced environment

Proficiency in Excel PowerPoint Teams SharePoint and reporting tools; Power BI preferred

For more information on how we support the whole health of our employees throughout their wellness career and life journey please visit .

Johnson & Johnson announced plans to separate ourOrthopaedicsbusiness toestablisha standaloneorthopaedicscompany operating as DePuy Synthes. The process of the planned separation isanticipatedto be completed within 18 to24 months subject to legal requirements including consultation with works councils and other employee representative bodies as may berequired regulatory approvals and other customary conditions and approvals. Should you accept this position it isanticipatedthat following conclusion of the transaction you would be an employee of DePuySynthesand your employment would be governed by DePuy Synthes employment processes programs policies and benefit that case details of any planned changes would be provided to you by DePuy Synthes atan appropriate timeand subject to any necessary consultation processes.

Johnson & Johnsonisan Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federalstateor local law. We actively seek qualified candidates who areprotectedveterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnsoniscommitted to providing an interview process that isinclusive ofour applicants needs. If you are an individual with a disability and would like to requestan accommodation external applicants please contact us via internal employees contactAskGSto be directed to your accommodation resource.

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#DePuySynthesCareers

Required Skills:

Preferred Skills:

Agility Jumps Analytics Insights Business Alignment Coaching Communication Cost-Benefit Analysis (CBA) Cross-Functional Collaboration Monitoring Evaluation and Learning (MEL) Persistence and Tenacity Problem Solving Process Oriented Project Management Methodology (PMM) Project Management Office (PMO) Project Management Tools Project Reporting Statement of Work (SOW)

The anticipated base pay range for this position is :

94000.00 - 170000.00 USD Annual

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay including Floating Holidays 13 days per calendar year Work Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave 80 hours in a 52-week rolling period10 days Volunteer Leave 32 hours per calendar year Military Spouse Time-Off 80 hours per calendar year For additional general information on Company benefits please go to: - Experience:

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