Ambulatory Care Coordinator I

Facility:

Home Support: 2240 W Sunset St Springfield Missouri United States of America 65807

Department:

1320 Population Health PCHH

Scheduled Weekly Hours:

40

Hours:

8:00am to 4:30pm

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals 5 ERs and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcares Best Places to work five times.

• Named one of Americas Greatest Workplaces Greatest Workplaces in Healthcare () Greatest Workplaces for Women () and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare InnovationsTop Companies to Work for in Healthcare (2025).

Benefits

• Medical Vision Dental Retirement with Employer Match and more (20 hrs/week)

• For a comprehensive list of benefits please click here:Benefits CoxHealth

Job Description:

Ambulatory Care Coordinator I positions assist the care teams of CoxHealth (e.g. Population Health Services) by coordinating efforts related to our specialty and managed care populations. Position works under indirect supervision and works in both clinical and community-based settings. Responsibilities can include but are not limited to communicating directly with patients regarding open gaps in care (e.g. medication adherence breast cancer screenings colorectal cancer screenings) scheduling appointments procurement and organization of resources (e.g. medications financial assistance ambulatory formulary) and assessing social determinants of health. Must be team-oriented and have strong leadership communication problem-solving and organizational skills.

Education:
Required: Bachelors Degree in Health/Human Services related field OR 8 years related experience
Experience:
Required: Required: 1 year customer service experience
Preferred: One year prior experience with clinic operations
Skills:
Ability to navigate and properly utilize the electronic medical record Microsoft Office products (e.g. Excel) and payer provided platforms
Detail oriented with excellent organizational skills and the ability to prioritize reports and data management
Ability to manage multiple tasks concurrently
Excellent communication skills required with ability to interact with patients clinic staff and team members in a professional and courteous manner
Licensure/Certification/Registration:
N/A