AM Server

Sheraton Suite Old Town Alexandria VA

Job Purpose:

Under general supervision provides prompt and courteous food service to restaurant customers. Warm knowledgeable service and helpful guidance reassure guests theyve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items organize and maintain a clean service area clean tables and area and follow all health codes.
• Ensures that all guests are dealt with in a professional consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs Health
• Department requirements and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott standards.

This job requires the ability to perform the following:

• All associates must maintain a neat clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards which may be established from time to time is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry associates may be required to work varying schedules to reflect the business needs of the addition attendance at all scheduled training sessions and meetings are required.
• Upon employment all associates are required to fully comply with the Companys rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action up to and including termination of employment

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork logging issues/complaints/requests/ information updates etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving reasoning motivating and training abilities are often used.
• Have the ability to work a flexible schedule including nights weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Vision
• Employee Assistance Program
• Career Growth Opportunities
• 401(k)

Starting at $8.50/hourly tips