AI Editor, Alexa for Shopping Content and Marketing Experiences

Amazon is seeking an AI Editor who is passionate about technology innovation and the customer experience. This is an opportunity to join the high-performing team behind Alexa for Shopping Amazons generative AI-powered shopping assistant. Alexa for Shopping makes it easy for customers to find and discover products to meet their unique needs by helping with product research providing comparisons and recommendations answering specific product questions and more.

The AI Editor will be responsible for improving the fluency of our AI models through human-in-the-loop evaluations and LLM judge audits. They will uphold and contribute to quality style and tone guidelines while using customer feedback to continually improve Amazons ability to be helpful to customers. Cross-functional partnership will be key as this team works across Product Science and Design teams to evaluate CX metrics develop scalable reporting systems and ensure continual model improvements.

This role requires exceptional written and oral communication skills excellent judgment strong project management deep curiosity about how things work and a passion for serving customers. You must enjoy context-switching and partnering at all levels of the organization to deliver results. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.


About the team
The Conversational Shopping team is creating innovative and helpful experiences for Amazons customers. Using AI were creating the next evolution in shopping.

- Bachelors degree in English Communications Linguistics or a related field
- 2 years of technical writer editor or content strategist experience
- Experience with human-in-the-loop AI evaluation prompt engineering or AI model quality assessment

- Experience working cross-functionally across marketing product management analytics UX and research
- Experience in content creation or copy editing including online publishing
- Experience working in fast paced environments and managing workload even during times of stress or escalated activity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 28.00 - 49.00 USD hourly
USA WA Seattle - 25.00 - 44.00 USD hourly