AI Development Lead Infrastructure & Automation
Charlotte, NC - USA
Job Summary
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
The AI Development Lead Infrastructure & Automation is a senior technical leadership role responsible for building and scaling AI-driven infrastructure automation across Enterprise Technology & Operations. Reporting to the CTO this role will own agent-based development platform integrations and AI-enabled operations spanning network operations cloud management service management and internal developer platforms.This leader will manage multiple highly technical development teams and is expected to be hands-on opinionated and deeply technical. The ideal candidate is energized by working with emerging fast-moving AI tooling and excels at integrating AI capabilities directly into enterprise infrastructure operations and control planesnot just application layers.
The role sits at the intersection of platform engineering infrastructure operations and applied AI translating novel AI capabilities into reliable secure observable production-grade systems.
Core Focus Areas
AI-driven infrastructure and operations automation
Agent-based systems for network operations cloud and service operations
Deep integration with enterprise platforms (cloud ITSM network observability)
Advanced AI tooling and AI-assisted development
Scalable monitored and governed AI systems
Key Responsibilities
AI Infrastructure & Agent Development
Architect build and operate AI agents that monitor manage and remediate:
Network and infrastructure operations
Cloud platforms and cost/usage optimization
Service management (incident problem change request)
Platform health availability and performance
Design event-driven and agentic architectures that integrate AI agents directly into operational workflows and tooling.
Lead development of AI copilots and autonomous systems embedded in infrastructure and operations platforms.
Advanced Tooling & Platforms
Drive adoption and production use of cutting-edge AI and development platforms including:
Microsoft Foundry and Azure-native AI tooling
Codex-style AI-assisted development and automation
Claude Code and other advanced agent-oriented coding systems
Continuously evaluate emerging tools frameworks and orchestration patterns for applied enterprise AI.
Infrastructure & Platform Integration
Lead deep integrations between AI services and:
Cloud platforms (Azure-first multi-cloud where required)
Network management and monitoring systems
IT Service Management (ITSM) platforms
Observability logging and telemetry platforms
Ensure AI solutions are designed for production resiliency auditability and enterprise operability.
Partner closely with infrastructure cloud network security and service management teams.
Engineering Leadership
Lead and scale multiple development teams (AI engineers platform engineers automation engineers).
Set engineering standards for:
Agent development and lifecycle management
CI/CD and Infrastructure as Code
Secure-by-design AI services
Observability and runtime monitoring of AI systems
Stay hands-on with architecture critical design decisions and complex implementations.
AI Operations Governance & Reliability
Establish standards for:
AI runtime monitoring drift detection and performance tracking
Secure prompt model and data handling
Responsible AI usage within operational systems
Ensure AI-enabled infrastructure solutions meet enterprise requirements for:
Security compliance and resilience
Change management and auditability
Hybrid and multi-cloud support
Required Qualifications
Bachelors degree in Computer Science Engineering or equivalent experience.
8 years of deep technical engineering experience with proven hands-on team leadership.
Strong background in infrastructure platform engineering or SRE not just application development.
Demonstrated experience building and operating automation or AI-driven operational systems.
Deep familiarity with:
Cloud platforms (Azure preferred)
Infrastructure as Code (Terraform ARM/Bicep etc.)
Containers and platforms (Kubernetes Docker)
CI/CD pipelines and developer platforms
Practical experience with LLMs agents or automation frameworks including:
LLM integration and orchestration
Agent-based workflows
Retrieval and context systems
Proven ability to lead teams building production-grade systems not experiments.
Preferred Qualifications
Experience using advanced AI developer tools (Foundry-style platforms AI-driven coding agents).
Experience integrating AI into:
Network operations
Cloud governance
IT Service Management platforms
Background in high-velocity environments.
Masters degree or advanced certifications in cloud AI or infrastructure engineering.
What Success Looks Like
AI agents actively handling and assisting real infrastructure and service operations use cases.
Reduced operational toil through automation and intelligent remediation.
Engineers using AI tools as a natural extension of the development and operations lifecycle.
A scalable secure and observable AI-powered operations platform trusted by Enterprise Technology & Operations.
This role is intentionally ambitious. It is designed for a leader who is extremely technical relentlessly curious and motivated to push enterprise infrastructure forward using modern AI capabilitiesnot next year but now.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group were committed to supporting every aspect of teammates well-being physical emotional financial social and professional. Our best-in-class benefits program is designed to care for the whole you offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical dental vision life disability and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs including company holidays vacation and sick days new parent leave and more. Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify