Aging Services Intern
Boston, MA - USA
Job Summary
Job Title: Aging Services Intern
Department: Senior Living Operations
Reports To: Director of Senior Living
Location: Roslindale MA
Position Type: Paid Internship
Compensation: $18/hour
Term: Fall 2026
Schedule: Per-Diem 8-10 hours per week
Summary:
The Aging Services Intern plays an important role in supporting outreach administrative operations and participant engagement activities across Rogersons aging services programs. Working under staff supervision the intern assists with inquiry follow-up documentation management intake coordination data tracking and communication with prospective participants and caregivers.
This position is ideal for students interested in healthcare administration social work gerontology public health human services or nonprofit organizations serving older adults. Through this experience interns will gain exposure to aging services administration participant engagement care navigation community-based healthcare and the day-to-day operations of programs that support older adults and their families.
Key Responsibilities
Follow up on prospective participants and caregiver inquiries under staff supervision.
Organize and maintain intake files and support documentation.
Review intake files for missing information and follow up as directed.
Update shared intake tracking tools and monitor the status of prospects in the intake queue.
Conduct phone and email outreach to prospects regarding forms documents and next steps in the intake process.
Provide routine administrative support for the internal intake process including filing data entry and status updates.
Qualifications
Currently enrolled in or recently graduated from a college university or relevant certification program in gerontology social work public health healthcare administration human services psychology communications/marketing or related field.
Demonstrated interest in older adults aging services healthcare community outreach or nonprofit work.
Strong written and verbal communication skills with excellent organizational abilities and the capacity to manage multiple follow-up tasks effectively
Ability to interact professionally and respectfully with older adults caregivers staff and community partners.
Dependable and detail-oriented with the ability to protect confidential participant information work independently and collaborate effectively with a team.
Proficiency with Microsoft Office (Word and Excel).
Required Experience:
Intern
About Company
In Greater Boston, the South Shore, Southeastern Mass, and Worcester, Rogerson Communities serves more than 2,200 families at 30 facilities with independent senior living, affordable housing, adult day health programs, fitness training and memory loss care.