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Agile Scrum Master Item Management Technology Support PI Planning

EITACIES Inc


Job Location:

Raleigh, WV - USA

Monthly Salary: Not provided by the employer
Posted: 24 October 2026 (3 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary


The Scrum Master serves as a servant leader coach facilitator andchange agent who enables high-performing teams removes impedimentsdrives continuous improvement and fosters a culture of accountabilitycollaboration and transparency.

Key Responsibilities
Agile Leadership & Facilitation


- Facilitate all Scrum ceremonies including Sprint Planning DailyStand-ups Backlog Refinement Sprint Reviews and Retrospectives.
- Coach team members Product Owners and stakeholders on Agilevalues principles and best practices.
- Foster a culture of continuous improvement and help teams mature inAgile adoption.
- Promote servant leadership and empower teams to self-organize anddeliver predictable outcomes.


Delivery Management
- Partner with Product Owners to ensure a healthy backlog that isprioritized refined and aligned with business objectives.
- Monitor sprint progress team capacity velocity and deliverycommitments.
- Identify and remove impediments that impact productivity anddelivery timelines.
- Drive transparency through Agile metrics and reporting includingvelocity sprint burndown say/do ratio cycle time and team healthmetrics.
- Support PI Planning quarterly planning and roadmap execution whenoperating within a scaled Agile environment.


Item Management Technology Support
- Support delivery of technology solutions related to:
- Item Master Data Management
- Product Information Management (PIM)
- Item Onboarding and Maintenance
- Product Hierarchy and Classification


Stakeholder Management
- Facilitate communication between business and technology teams.
- Provide regular status updates and escalate risks issues anddependencies appropriately.
- Build strong relationships across cross-functional teams andleadership.
- Support release planning and coordination across multiple technologyteams.

Continuous Improvement
- Analyze team performance metrics and identify opportunities toimprove efficiency.
- Lead retrospectives that drive actionable improvements.
- Implement Agile best practices tools and techniques that improvepredictability and quality.
- Mentor team members and support Agile transformation initiatives

Required Qualifications
- Bachelors degree in Information Technology Computer ScienceBusiness or related field or equivalent work experience.
- 7 years of Agile Scrum Master experience supporting technologydelivery teams.
- Strong understanding of Scrum Kanban and Agile methodologies.
- Experience supporting retail merchandising inventory supplychain or master data management systems.
- Proven ability to facilitate cross-functional teams and managecompeting priorities.
- Experience using Agile management tools such as Jira or equivalent.
- Strong analytical organizational and problem-solving skills.
- Excellent communication and stakeholder management abilities.


Preferred Qualifications
- Certified Scrum Master (CSM) Professional Scrum Master (PSM) orSAFe Scrum Master certification.
- Experience working in automotive aftermarket retail e-commerce or supply chain environments.
- Knowledge of Item Management Product Information Management (PIM)Product Master Data or Merchandising platforms.
- Experience working within SAFe or scaled Agile frameworks.


This role is ideal for a Scrum Master who is passionate about Agiledelivery enjoys working in a fast-paced retail technologyenvironment and can help Item Management teams deliver high-qualitysolutions that improve product data merchandising effectiveness andcustomer experience.


Required Skills:

JIRASTAKEHOLDER MANAGEMENTITEM MANAGEMENTKANBANAGILEAGILE SCRUMAGILE METHODOLOGIES