Aftermarket Operations Intern
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Job Summary
The Service Operations Intern will gain hands-on experience supporting the day-to-day operations of Butler Machinerys service organization. This role provides exposure to customer service service administration process improvement initiatives and cross-functional collaboration with service and sales teams. The intern will develop valuable business and operational skills while contributing to projects that support efficient customer-focused operations.
This role requires 1525 hours per week during the school year with full-time availability during breaks.
Work Location: Candidates must be located at and work from our corporate office in Fargo ND. Position is not eligible to be remote.
Responsibilities:
- Assists the service department with scheduling customer communication and work order review and closing activities.
- Support daily service operations by helping maintain accurate records documentation and administrative processes.
- Collaborate with service and sales teams to enhance customer relationships and ensure a positive customer experience.
- Participate in projects focused on improving service processes operational efficiency and customer satisfaction.
- Provide administrative and project support for department initiatives and special projects.
- Works within and promotes vision mission and values of BMC.
- Performs other duties as assigned.
Qualifications:
- Individual who is working towards a degree in a business related or other related major in college preferred.
- Computer skills essential with experience in Power-Point and Excel required.
- Strong communication and interpersonal skills.
- Attention to detail and a high level of organization.
EOE/Vet/Disability
#LI-Onsite
Required Experience:
Intern
About Company
Butler Machinery offers a full line of CAT equipment, including heavy machinery, agricultural equipment, parts, and rentals.
