Aftermarket Commercial Analytics Analyst
Job Summary
International is seeking a Aftermarket Commercial Analytics Analyst to help shape the strategy and performance of our growing heavy-duty truck parts e-commerce business. This newly created role sits at the intersection of commercial strategy customer behavior e-commerce performance and financial results giving you the opportunity to directly influence how we grow revenue and profitability.
Youll uncover what drives customers to buy where opportunities are being missed and how we can improve performance across the digital sales journey. From analyzing customer traffic and conversion trends to evaluating parts category performance pricing and margins youll turn complex business data into clear actionable recommendations for commercial leaders.
This is an opportunity for a commercially minded analyst who enjoys going beyond the numbersconnecting insights to business decisions identifying opportunities and helping build a high-performing digital sales channel from the ground up.
- Commercial & Revenue Analytics: Analyze sales customer product pricing margin inventory and digital performance data to identify opportunities that drive revenue profitability and sustainable growth.
- Executive Dashboards & Business Intelligence: Develop and maintain executive-level dashboards and reporting solutions that clearly communicate business performance trends opportunities and risks.
- Action-Oriented Analytics: Translate complex data into clear actionable insights and recommendations that enable leaders to make faster more informed commercial decisions.
- E-Commerce & Customer Analytics: Analyze customer journeys website traffic conversion rates cart abandonment average order value and purchasing behavior to identify opportunities to improve the digital sales experience and increase conversion.
- Google Analytics & Digital Performance: Own GA4 analytics and reporting including web events customer behavior campaign performance and digital funnel metrics. Partner with stakeholders to ensure analytics accurately reflect business objectives.
- Parts & Category Performance: Evaluate parts category performance gross margins pricing demand inventory and customer purchasing trends to identify high-value growth opportunities.
- Promotional Performance: Analyze promotional effectiveness campaign performance and customer response to identify what is driving incremental sales and profitability.
- Revenue Growth Analytics: Develop analytics and recommendations that support demand generation sales growth customer acquisition retention and commercial optimization.
- Predictive & Advanced Analytics: Identify opportunities to apply statistical analysis predictive modeling and data mining to forecast demand identify trends optimize promotions and uncover future revenue opportunities.
- Dealer & Customer Performance: Develop insights into dealer and customer performance purchasing behavior product adoption and opportunities for targeted growth.
- Cross-Functional Partnership: Collaborate with Sales Marketing Product Management Finance Supply Chain and other business teams to identify analytical opportunities and develop solutions that address real business needs.
- Data Integration & Analysis: Combine data from GA4 transactional systems ERP inventory CRM and other business sources to create a comprehensive view of commercial performance.
- Strategic Advisory: Present findings and recommendations to business and executive stakeholders clearly connecting analytics to financial outcomes business priorities and strategic decisions.
- Continuous Improvement: Proactively identify new analytics use cases improve reporting capabilities and develop innovative solutions that strengthen data-driven decision-making across the organization.
- Bachelors degree and at least 2 years of information technology data operations experience
OR
- Masters degree and at least 1 year of information technology data operations experience
OR
- At least 5 years of information technology data operations experience
- Qualified candidates excluding current employees must be legally authorized on an unrestricted basis (US Citizen Legal Permanent Resident Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g. H-1B status)
Industry Experience: Experience in the automotive aftermarket heavy-duty truck parts commercial vehicles industrial distribution manufacturing or a related industry. Familiarity with parts sales distribution channels aftermarket business operations and commercial vehicle markets is strongly preferred.
Business & Commercial Analytics: Strong understanding of revenue growth sales performance pricing strategies profitability margins demand generation and customer behavior with the ability to identify opportunities to improve business performance.
E-Commerce Analytics: Experience analyzing online sales performance customer behavior conversion rates digital marketing effectiveness and e-commerce customer journeys to identify growth opportunities.
SQL & Data Analysis: Proficiency in SQL to extract join manipulate and analyze data from complex databases to generate actionable business insights.
Business Intelligence & Data Visualization: Experience developing executive-level dashboards interactive visualizations and performance reports using Power BI Tableau or similar business intelligence tools.
Web Analytics: Knowledge of Google Analytics 4 (GA4) web performance metrics event tracking and digital customer behavior.
Statistical & Predictive Analysis: Understanding of statistical analysis data mining forecasting predictive modeling and trend analysis to support business planning and decision-making.
Microsoft Excel: Advanced Excel skills including data modeling complex formulas data analysis and business reporting.
Data Platforms & Technology: Understanding of database structures data relationships data integration and business intelligence environments. Experience with Microsoft Azure Hadoop or similar data platforms is preferred.
Business Acumen & Strategic Thinking: Ability to connect analytical findings to business objectives identify commercial opportunities and recommend data-driven actions that support revenue growth profitability operational efficiency and strategic priorities.
Communication & Data Storytelling: Strong communication and presentation skills with the ability to translate complex data and analytical findings into clear compelling and actionable insights for all levels of the organization from operational teams and individual contributors to managers senior leaders and executives. Ability to tailor presentations and recommendations to different audiences to support informed decision-making.
Problem-Solving & Critical Thinking: Strong analytical and problem-solving skills with the ability to interpret complex information identify trends and root causes and present practical actionable recommendations.
Cross-Functional Collaboration: Ability to build relationships and work effectively across Sales Marketing E-Commerce Finance and other business functions to understand stakeholder needs and deliver analytics solutions aligned with business priorities.
This position offers competitive market-based compensation along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting expected salary offered for this position will fall within the stated range with the final offer based on the candidates applicable skills knowledge and experience.
About TRATON
With its brands Scania MAN International and Volkswagen Truck & BusTRATONSE is the parent and holding company of theTRATONGROUP and one of the worlds leading commercial vehicle manufacturers. The Groups product portfolio comprises trucks buses and light-duty commercial vehicles. Transforming Transportation Together. For a sustainable world.: this intention underlines the Companys ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Groups commercial growth.
About International
From a one-man company built on the world-changing invention of the McCormick reaper in 1831 to the 15000-person-strong company we are todayfew companies can lay claim to a history like International. Based in Lisle Illinois International Motors LLC* creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket everything we do our vision is to accelerate the impact of sustainable mobility to create the cleaner safer world we all deserve. As of 2021 we joined Scania MAN and Volkswagen Truck & Bus in TRATON GROUP a global champion of the truck and transport services industry. To learn more visit.
*International Motors LLC is d/b/a International Motors USA in Illinois Missouri New Jersey Ohio Texas and Utah.
We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability please emailto request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise your request may not be considered.
Required Experience:
IC