Advertising & Sales Administrative Assistant

Omni Hotels & Resorts is seeking a Sales Administrative Assistant for the beautiful Barton Creek Resort & Spa!We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel Leisure Worlds Best Awards 2025Job FunctionTo provide administrative support to the Sales Department. To support the Director of Sales and assigned Sales Managers with day to day operations and to ensure communication in their monitor of lead inbox while assigning and distributing incoming leads Answer all incoming phone calls to sales office take detailed inquiry leads and respond to inquiries by determining clients needs and specifications for referral to the appropriate sales managerEnsure that all sales managers receive any messages in a timely mannerAssist sales managers with work overflow by typing and distributing correspondence including letters emails contracts etc. ensuring that all correspondence is 100% accurate. Assist in the Group Sales contract turnover process by ensuring all information is correctly entered into FDC and that it reflects the contractSet up site visit requests for sales managers by coordinating client transportation making reservations and any other requests from the sales manager or clientWork closely with the Market Research Coordinator (MRC) to monitor and audit the database of accounts contacts profiles leads and activities to ensure that users adhere to established database standards and maintain database quality in all areas of the system in order to ensure consistent use and accurate reportingCommunicate with MRC regarding database issues changes questions and updates and reports new database users for addition or users for removal Train and support new employees on the database application follows up with training on Omni Hotels & Resorts standards implements new database features standards and procedures on an ongoing basis working closely with all sales catering and conference services usersRun reports such as lead volume GRC and pipeline among others for DOS and teamInput amenities for VIP clients and processes paperwork (amenity cards etc.)Create purchase orders and assist with the overall commission payment processCoordinate Select Planner fulfillment requests Maintain department inventory of office supplies Complete other duties as assigned by managementQualificationsPrevious experience as an administrative assistant is preferred. College degree be able to clearly and pleasantly communicate both verbally and in writing in English with guests members management and co-workers both in person and by telephoneMust be proficient in Microsoft OfficeMust demonstrate exceptional organizational skills