Advanced Medical Support Assistant Dayton

Jamison Professional Services Inc. (Jamison) is currently seeking a qualified and motivated candidate for the position of Advanced Medical Support Assistant.

Job Title: Advanced Medical Support Assistant
Location: Dayton OH 45417
Hourly Rate: $21.00 Benefits

DESCRIPTION OF SERVICES:
We are seeking an experienced Advanced Medical Support Assistant (AMSA) to provide comprehensive administrative and medical support services within a fast-paced healthcare environment. The AMSA serves as a key member of the patient care team and is responsible for patient scheduling front-desk support medical records coordination customer service and other non-clinical administrative functions supporting Primary Care operations.

This position requires strong organizational skills professionalism attention to detail and the ability to communicate effectively and compassionately with patients family members healthcare providers and staff.

Responsibilities:
Provide professional front-desk receptionist and customer service support to patients families healthcare providers and staff.
Schedule reschedule and coordinate patient appointments for assigned clinics and healthcare teams.
Assist with clinic access and scheduling issues by adjusting appointment dates times or locations and coordinating patients with alternate providers when necessary.
Manage administrative and non-clinical activities supporting the Primary Care team from initiation through completion.
Verify patient identity in accordance with established patient safety procedures.
Review validate and update patient demographic and contact information during in-person and telephone interactions.
Collect scan verify and update patient health insurance information.
Identify patients with third-party insurance and support applicable administrative and revenue processes.
Receive and screen telephone calls determine the nature of requests and provide appropriate information while maintaining patient privacy.
Ensure required health and administrative information is accurately entered into the electronic patient record system.
Review active and pending consults recall lists return-to-clinic lists and patient communications for accuracy and appropriate disposition.
Monitor appointment availability and promptly communicate scheduling or access concerns to appropriate leadership.
Participate in daily team huddles and weekly meetings with the assigned Patient Aligned Care Team (PACT).
Coordinate and communicate with VA and non-VA healthcare providers hospitals specialists diagnostic and treatment facilities and community-based programs as required.
Assist patients with information and appropriate referrals regarding VA transportation and Beneficiary Travel services.
Support electronic records management patient scheduling program coordination and other administrative functions.
Maintain a high level of tact diplomacy professionalism and confidentiality when assisting Veterans and their families.
Prioritize assignments and meet established deadlines based on patient clinic and operational needs.
Perform other related administrative and medical support duties necessary for efficient daily clinic operations.

REQUIRED AND DESIRED KNOWLEDGE SKILLS AND ABILITIES:
Two (2) to three (3) years of relevant experience preferably involving medical administration patient scheduling healthcare administrative support or a similar medical office environment; OR
Certification from an accredited institution related to medical administration.
Strong customer service and interpersonal communication skills.
Experience scheduling and coordinating appointments in a healthcare or medical office environment.
Ability to manage multiple priorities deadlines and patient-related administrative tasks.
Strong attention to detail and accuracy when handling patient information and records.
Ability to communicate professionally with patients family members healthcare providers and staff.
Ability to maintain confidentiality and comply with applicable patient privacy requirements.
Proficiency with computers electronic records office equipment and standard administrative systems.
Ability to work effectively as part of an interdisciplinary healthcare team.
Ability to demonstrate tact patience and professionalism when assisting patients who may be experiencing difficult or stressful circumstances.

Schedule:
The hospital operates 24 hours a day 7 days a week 365 days a year including Federal Holidays.
Primary Care: Normal clinic hours 0800-1630. Contractors shall be available to be scheduled to work during hours of 8am to 4:30 pm.

Clearance Level Required: Employment is contingent upon successfully completing any required background checks in accordance with applicable law.

JAMISON CORPORATE OVERVIEW:
Jamison Professional Services Inc. (Jamison) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta Georgia. We specialize in providing professional management administrative healthcare court reporters and transcriptionist experts and document/ record and telehealth operational support solutions to U.S. Government State and commercial clients. Jamison is a nationwide professional staff augmentation company that helps commercial clients and government agencies expand their talent acquisition reach by sourcing assessing developing and managing the talent that enables them to be successful.
Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence integrity and professionalism.
Jamison affords equal employment opportunity to all individuals regardless of race creed color religion gender national origin ancestry age marital status veteran status disability medical condition gender identity or sexual orientation. Our employees as well as applicants and others with whom we do business will not be subjected to sexual racial religious ethnic or any other form of unlawful harassment and/or addition Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.
Jamisons commitment to equal opportunity is applied through every aspect of the employment relationship including but not limited to recruitment selection placement training compensation promotion transfer termination and all other matters of employment.
Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.
All applications must be submitted through our application system at: Experience:

Junior IC