Adult Family Home Program Manager and Loan Officer

Adult Family Home Program Manager and Loan Officer

Northwest Access Fund is pleased to announce an opportunity for a full-time Adult Family Home Program Manager and Loan Officer.

About Northwest Access Fund

Northwest Access Fund (NWAF) is a 501(c)(3) nonprofit Community Development Financial Institution (CDFI) established by and for people with disabilities. Our mission is to offer people with disabilities in Washington Oregon and Idaho customized loans financial coaching and other resources to promote access to assistive technology independence financial resilience and life opportunities. We envision a world where all people with disabilities have access to the resources they need to fully participate and thrive in our communities.

Our core operating values are:

Impact: We are focused and driven to deliver effective services.

Respect: We respond with compassion creativity and kindness to reduce barriers while upholding the dignity of those we serve.

Community-driven: We are led by people with disabilities for people with disabilities and design solutions for diverse communities perspectives experiences and circumstances.

Person-centered: We recognize that everyone has unique circumstances and collaborate with individuals families and other organizations to support access to community resources.

Position Summary

The Adult Family Home Program Manager and Loan Officer will lead the development and implementation of NWAFs Adult Family Home Program. The Adult Family Home Program provides financing for Adult Family Home businesses (AFHs) to increase access to safe community-based housing for people with disabilities and aging adults.

The Adult Family Home Program Manager and Loan Officer will contribute to NWAFs mission by: 1) Building a robust and healthy portfolio of Adult Family Home business loans; 2) Establishing strong institutional knowledge about regulatory and compliance requirements and construction best practices for AFHs and private construction; 3) Creating community awareness about NWAFs Adult Family Home Program.

Working collaboratively with NWAFs Director of Lending the Program Manager will lead program development by designing loan products and procedures that integrate financial readiness and inclusive lending with risk management and organizational stability.

The Adult Family Home Program Manager and Loan Officer will provide 1:1 technical assistance and group training to loan applicants and entrepreneurs to ensure loan readiness. This position will also work as a member of the lending team at Northwest Access Fund to package underwrite and monitor loans.

The person in this role will make recommendations to the Leadership Team about loan policies and prepare periodic updates about the Adult Family Home Program that will be shared with the Board of Directors and funders.

The Adult Family Home Program Manager and Loan Officer will support the Director of Outreach & Partnerships in building connections with
nonprofits community lenders manufacturers contractors and local agencies
to establish a strong
referral and support network ensuring families and entrepreneurs have access to
trusted culturally responsive and technically accurate resources.

This role requires in-depth ongoing research into regulatory zoning and permitting requirements to ensure program compliance and feasibility across jurisdictions.

Position Responsibilities

Program Design & Development

• Lead the design of Adult Family Home Program in collaboration with the Director of Lending and the lending team

• Develop recommendations about loan terms eligibility criteria and program guidelines aligned with NWAFs mission and CDFI standards

• Create procedures that integrate financial readiness affordability and accessibility while managing risk and ensuring portfolio sustainability

• Conduct regulatory and permitting research across Washington Oregon and Idaho and partner jurisdictions to inform program design

• Identify barriers to accessibility or compliance and recommend solutions to streamline lending processes

• Develop an organizational knowledge base about construction practices and costs to inform lending procedures
  
  

Policy Compliance & Risk Management

• Build a compliance framework that aligns with local state and federal housing regulations

• Ensure underwriting standards and documentation meet both NWAF and CDFI requirements

• Coordinate with external partners (e.g. local governments permitting agencies and contractors) to ensure program feasibility
  
  

Small Business Support & Capacity Building

• Package and underwrite Adult Family Home business loans as well as other small business loans

• Support applicants in understanding business planning licensing and operational requirements for AFHs and other small housing enterprises

• Provide technical assistance to loan applicants

• Help borrowers prepare for construction and provide ongoing resource recommendations to help launch successful projects
  
  

Evaluation & Continuous Improvement

• Develop systems to track program outcomes including housing accessibility borrower success and asset-building impact

• Use data and feedback to refine products and improve program effectiveness over time
  
  

Lending Support

• Support packaging and underwriting home modification loans

• Support success of NWAFs lending across product lines
  
  

Organizational Support

• Provide collaborative cross-departmental support to Northwest Access Funds lending financial coaching outreach and administrative teams
  
  

Preferred Qualifications

• Experience working within a CDFI nonprofit lender or housing organization

• Understanding of Adult Family Home (AFH) operations

• Understanding of construction practices

• Experience working 1:1 with entrepreneurs to develop and refine business plans

• Experience underwriting small business and microenterprise loans

• Multilingual ability and/or experience working in culturally and linguistically diverse communities

Physical Requirements and Work Environment

• All staff work remotely from home with in-person meetings and outreach activities as public health allows

• Valid drivers license preferred and reliable transportation required

• Primarily works in standard office conditions and climate

• Primarily works at a desk and computer likely for extended periods of time

• May be required to work occasional evenings to accommodate clients schedules

• Occasional travel may be required
  
  

Location

Candidates should be located in Washington Oregon or Idaho.

Compensation

• The Adult Family Home Program Manager and Loan Officer role is a Grade 4. Our Grade 4 range has a minimum salary of $75000 a mid-point salary of $85000 and a maximum salary of $95000. Based on experience candidates can expect an offer between the minimum and mid-point of the grade. To maintain internal equity and ensure that employees have room to grow within their grade we will not offer higher than the mid-point of the salary grade. We review all ranges on an annual basis and when grades are adjusted (due to cost of living inflation and/or role re-benchmarking) so are salaries. If you are interested in learning more about our compensation philosophy and process we are happy to discuss it during the interview process

• Option of employer-paid health dental and vision benefits for the employee 50% coverage for dependents Flexible Savings Accounts and enrollment in SIMPLE IRA (matches up to 3% of salary)

• PTO: 13 holidays and 15 sick days and starting level of 18 vacation days annually

State Date

• Target start date is October 2026 with flexibility available
  

Application Procedure

• Complete the application at will be reviewed and assessed as received until the position is filled. Priority will be given to applications received by August 28 2026.

• Please email Erin Williamson at with any questions

Required Experience:

Senior IC