Admissions Support Coordinator

Hourly Pay: $22.00 to $24.00 includes quarterly metric bonus opportunity!

Work Environment: Hybrid (2 days in-office 3 days remote)

Location: 3133 W Frye Rd. Suite 525 Chandler AZ

Schedule: Monday - Friday 9:00 AM to 5:00 PM

• Connect with prospective families by phone and conduct initial needs assessments.
• Guide families through the admissions process from first inquiry to enrollment.
• Partner closely with clinical teams program leadership and internal stakeholders to coordinate admissions.
• Follow up promptly with inquiries and build meaningful relationships with families seeking care.
• Maintain accurate documentation and activity tracking in Salesforce.
• Develop expertise in Embarks programs and behavioral health treatment options.
• Contribute to a collaborative goal-oriented team focused on helping more young people access life-changing care.

• 2 years of behavioral health healthcare admissions patient access intake or related experience required.
• Bachelors degree preferred.
• Strong phone presence with the ability to build trust communicate with empathy and confidently navigate objections.
• Organized and able to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Bilingual (English/Spanish) is a plus.

• Medical Dental & Vision Insurance Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage Company-paid life AD&D and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match Retirement savings with matching contributions after eligibility period.
• PTO & Holidays Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) Free confidential support for lifes challenges.

Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organizations excellence diversity of viewpoints and experiences and relevance in a global society.