Admissions Specialist

About ANDMORE

ANDMORE is a wholesale market maker that fuels opportunities for buyers and sellers to connect grow and prosper through physical markets design centers and digital channels.

We own and operate more than 20 million square feet of world-class showroom space in Atlanta GA High Point NC Las Vegas NV and New York City serving as the center of commerce for the furniture gift home décor apparel and design industries. Our mission is to bring buyers and sellers from the global marketplace together in the most effective efficient and compelling venues while delivering outstanding value growth opportunities and premier market experiences for our partners and guests.

About the Role

ANDMORE is seeking a customer-focused Admissions Specialist to deliver an exceptional first impression for customers attending our markets and events. This role serves as a key member of our Registration team ensuring buyers exhibitors and guests receive outstanding service while efficiently processing admissions and providing accurate information about our campuses events and policies.

The ideal candidate thrives in a fast-paced environment enjoys helping people and can effectively balance customer interactions with administrative responsibilities. During major markets this individual will also provide leadership and guidance to temporary registration staff to ensure a seamless customer experience.

What Youll Do

• Welcome and register new and returning ANDMORE customers while accurately entering customer information into the registration system.
• Deliver exceptional customer service through face-to-face interactions email correspondence and telephone support.
• Provide accurate information regarding ANDMORE campuses market events registration requirements and admissions policies.
• Resolve customer inquiries professionally while maintaining a positive and solution-oriented approach.
• Maintain inventory levels of registration materials and supplies.
• During Markets provide day-to-day leadership to temporary registration associates by setting expectations answering questions and offering coaching and support.
• Assist with maintaining an organized welcoming and professional registration environment.
• Participate in customer experience initiatives and contribute ideas for enhancing the customer journey helping support ANDMOREs broader company OKRs.
• Support additional duties and special projects as assigned.

What Youll Bring

• High School Diploma or GED required.
• 15 years of customer experience registration hospitality retail or administrative experience required including demonstrated experience leading coaching or providing day-to-day guidance to team members.
• White-glove customer service experience required with a genuine passion for creating exceptional personalized experiences and building positive relationships with customers.
• Nice to have: certification or training from a premier service standard program (e.g. The Ritz-Carlton Leadership Center Disney Institute or similar hospitality service excellence program).
• Strong judgment communication and problem-solving skills with the ability to remain professional organized and solution-oriented in a fast-paced environment.
• Proficiency with Microsoft Office Suite and demonstrated ability to learn and navigate multiple business applications registration platforms customer databases and communication systems.
• Strong typing and data entry skills with a high degree of accuracy.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Ability to remain calm professional and customer-focused under pressure.
• Demonstrated attention to detail and commitment to delivering outstanding customer experiences.
• Ability to work independently while collaborating effectively with a team.

Work Environment & Physical Requirements

• Ability to stand walk and assist customers for extended periods during market events.
• Ability to lift and move registration materials and supplies up to 25 pounds.
• Flexibility to work occasional evenings and weekends during ANDMORE Markets and special events.
• Ability to thrive in a high-volume fast-paced event environment.

Why Join ANDMORE

At ANDMORE every interaction helps create exceptional market experiences for thousands of buyers and exhibitors from around the world. As an Admissions Specialist youll play a vital role in delivering the welcoming professional service that defines our brand while working alongside a collaborative team dedicated to operational excellence and customer success.

Equal Opportunity Statement:
ANDMORE is proud to be an Equal Opportunity Employer and is committed to diversity and inclusion at all levels of the organization.

About ANDMORE

ANDMORE is a Blackstone and Fireside Investments portfolio company. We create connection opportunities for the wholesale home gift and lifestyle industries through physical markets design centers and digital channels.

For more information visit .

Required Experience:

IC