Admissions & Enrollment Intake Specialist

Under the supervision of the Admissions & Enrollment Manager the Admissions Intake Specialist is responsible for executing ERSEA requirements. Includes maximizing parents access by recruiting families into the Early Education program and ensures they meet the eligibility and selection criteria and are verified prior to being enrolled in the program. This position requires working knowledge of relevant community resources have a compassionate approach to working with children and families and effectively interface with families of diverse economic social ethnic and linguistic backgrounds. The position works as a part of the content area team of managers/coordinators/specialists to integrate Head Start/Early Head Start services for children and families.

ESSENTIAL FUNCTIONS / RESPONSIBILITIES

• Must be able to work with families from the point of recruitment screening and intake to the program and when needed throughout their enrollment. Ensures applications are processed accurately on a timely basis and priority points and verifications are assigned according to approved priority guidelines and income requirements.
• Ensures that the selection of children and families is based on current enrollment criteria and families meet the Head Start/Early Head Start enrollment eligibility procedures and are complying.
• Enrolling for program vacancies (CDE or CDSS) eligibility licensing DEC and MEDA determine eligible contract hours.
• Daily self-monitoring of completed intakes to ensure 100% accuracy

Recruitment

• Works with Early Learning Scholarships (ELS) Representatives in providing information about vacancies as they occur contacting and screening families off the ELS waitlist platform and following-up with potential clients to complete an intake application. This includes any other recruitment/screening platforms identified by the program.
• Provides input in developing the annual ERSEA Recruitment Plan and Calendar of Activities including updates. Ensuring that recruitment involves those families that are most in need of Head Start/Early Head Start services including previously underserved populations in the assigned service area. Also works closely with the admission and family services team in planning recruitment efforts.
• Participates in widespread canvassing mailings presentations interviews and outreach in community and follows up with new inquiries.
• Participates in agency-sponsored community resource fairs and other recruitment events as requested by supervisor.
• Speaks before neighborhood groups to establish communication and rapport between persons in community and agency to publicize supportive service available.
• Works in conjunction with Admissions and Enrollment Manager to develop mixed income options recruitment strategies and maintains waitlist.
• Monitors the waiting list for all HS/EHS sites to facilitate the filling of vacancies as they occur. Ensuring a minimum of a 20% waiting list through the program year.

Reporting

• Generates needed reports pertaining to ERSEA eligibility and enrollment on a minimum of a monthly basis.

Data Entry

• As screenings and intakes are conducted enters with accuracy the intake applications in Child Plus database.
• Enters all screening and intakes in tracking spread sheet and ensures compliance.
• Enters with accuracy individual childs data in Child Plus section on CDE 801-A.
• Enters with accuracy individual childs data in the CDE CDMIS database.
• Monitors and maintains daily inventory activity on vacancies/transfers; change of status forms enrollments re-enrollments and ensure enrollment activities are processed within expected timelines. Including maintaining ongoing communication with admissions and family services specialists to ensure required documentation is obtained and processed.
• Enters monitors and enters data in the Program Information Report (PIR).

Contribute to the Program and complete other duties as assigned by:

• Work closely with Admissions and Enrollment Manger regarding administrative tasks and/or duties.
• Must be able to travel to centers to conduct training technical assistance and/or monitoring file review and attend meetings.
• Participating in scheduled staff meetings in-service and trainings.
• Maintains update ERSEA forms.
• Involved in creating and developing ERSEA systems and records that improve overall department efficiency and compliance.
• Meet as needed with the Supervisor to report problem-solve and plan regarding position responsibilities.

Safety

• Maintain personal safety use personal protection equipment (PPE) and follow Company policies.
• Report all and any safety issues accidents or injuries to your manager as a matter of priority.

Effective Team Member

• Ability to interact positively with team members.
• Ability to facilitate positive change.
• Sharing responsibilities with others in an effort to deliver a high a degree of quality services.
• Provides cross training within respective responsibilities.
• Partner with supervisor when necessary to address department issues or concerns.

POSITION QUALIFICATION REQUIREMENTS

• Stress Management - Ability to remain tactful under pressure and present a professional demeanor and communication style with co-workers in a multicultural setting.

Software: Proficiency in Microsoft Office applications: Outlook Word Excel PowerPoint and Internet Explorer.

Decision Making: Set priorities and standards of performance; Develop plans by which work can be accomplished.

Tools and Equipment: General office equipment fax copier printer phone and computer.

Confidential and Sensitive Information: Maintain the highest level of confidentiality when dealing with client records.

Physical Demands

While performing the duties of this job the employee is required to sit approximately 80% of the time walk 10% of the time and stand 10% of the time. The employee is frequently required to use hands and fingers to type or handle feel and operate objects. The employee is required to occasionally lift and/or move up to 30 pounds. While performing the duties of this job the employee is occasionally required to reach with hands and arms. The employee is frequently required to speak and listen. Specific vision abilities of this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

What we offer

• Pay Rate: $29.00 - $31.00 Hourly

• Location: MNC Mission Campus

• Medical Kaiser and Balance / Dental Metlife / Vision Vision Care / Life Insurance - $50000 / 403b 3% match / FSA / Pet Care

• 15 paid sick days / 12 paid holidays / 12 paid vacation days

• EAP (Employee Assistance Program) / WADP (Working Advantage Discount Program)

If you are seeking an organization that values promotes and develops leadership by delivering culturally sensitive multi-generational community-based services that empower families to build strong healthy and vibrant neighborhoods with the vision of a strong healthier and more vibrant community that respects and celebrates its many rich cultural traditions please apply.

Please visit our web site for additional information on our Company web-site at:

We are an equal opportunity employer that welcome diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Required Experience:

IC