Admissions Assistant
Gaithersburg, MD - USA
Job Summary
Summary
The Admissions Assistant provides administrative and operational support to the Admissions Department to help the facility achieve census goals. This role supports the admission process by preparing documentation maintaining accurate records assisting with onboarding activities and serving as a welcoming resource for residents patients and families. The position works under the direction of the Admissions Coordinator and Director of Admissions.
Essential Functions
- Provide administrative support to the Admissions Department including answering and directing calls emails and admission inquiries.
- Perform general office duties such as scanning copying filing document management referral intake and data entry into electronic systems.
- Prepare admission packets contracts financial agreements and other required admission documentation.
- Obtain required signatures verify and update resident demographic insurance emergency contact and responsible party information and track outstanding documentation.
- Meet newly admitted residents and families support admission-related onboarding and coordinate communication with internal departments to support a smooth transition into the facility.
- Create a positive first impression for prospective residents families visitors and referral sources by maintaining a professional compassionate and customer-focused approach.
- Maintain accurate and confidential admission records in accordance with HIPAA applicable regulations facility policies and organizational standards; may perform other duties and responsibilities as assigned.
Qualifications :
Previous experience in healthcare admissions customer service or administrative support preferred.
High school diploma or equivalent required; Associates degree preferred.
Additional Information :
Depending upon the status of the position Asbury offers generous benefits including medical dental and vision coverage; 401K with match; PTO and paid holidays.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Remote Work :
No
Employment Type :
Part-time
About Company
From our founding in 1926 as a Methodist home for the aged to present day, Asbury Communities has dedicated itself to being a leader in aging services. Today, Asbury is the nationÂ’s 15th largest not-for-profit senior living organization, as ranked by the LeadingAge Ziegler 200 (LZ 20 ... View more