Admissions Assistant Full-Time

Garden City Healthcare Center
Pay Range: $17.48$18.00 per hour based on experience

Garden City Healthcare Center is seeking a compassionate organized and customer-focused Full-Time Admissions Assistant to join our team. This position plays an important role in creating a smooth and welcoming transition for new residents and their families.

The Admissions Assistant supports the Admissions Coordinator and works closely with nursing social services business office staff hospitals and referral partners to ensure each admission is handled efficiently accurately and with genuine care.

• Serve as a welcoming first point of contact for prospective residents families hospitals physicians case managers and referral sources.
• Respond to admission inquiries promptly and professionally.
• Coordinate and schedule resident admissions including pre-admission assessments and required documentation.
• Prepare organize and distribute admission packets and related forms.
• Assist with insurance verification authorizations benefits and financial eligibility processes.
• Follow up with hospitals physicians case managers and referral sources to obtain complete and timely clinical information.
• Maintain accurate and current admission records in accordance with federal state and facility requirements.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing social services dietary therapy business office and administrative staff to prepare for new admissions.
• Communicate admission details and special resident needs to appropriate departments.
• Help residents and families understand the admission process and respond to questions with patience and professionalism.
• Maintain the confidentiality of resident applicant and facility information.
• Support census development marketing and community outreach activities as needed.
• Assist with administrative duties reports phone calls filing and data entry.
• Perform additional duties as assigned.

• High school diploma or equivalent required.
• Previous experience in admissions healthcare skilled nursing long-term care or customer service strongly preferred.
• Knowledge of Medicare Medi-Cal Medicaid managed care and insurance verification processes preferred.
• Experience with PointClickCare or another electronic health record system is a plus.
• Proficiency in Microsoft Office and general computer applications.
• Excellent communication interpersonal and customer-service skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple responsibilities in a busy fast-paced environment.
• Ability to handle sensitive information with confidentiality and professionalism.
• Compassionate and positive approach when working with residents and families.
• Dependable attendance and a strong commitment to teamwork.

This position requires frequent sitting standing walking computer use and telephone communication. The employee may occasionally be required to lift or carry items weighing up to 25 pounds. The role also requires the ability to remain focused and organized in a busy work environment. Reasonable accommodations may be made for qualified individuals with disabilities.

• Competitive hourly pay
• Full-time employment
• Medical dental and vision insurance
• 401(k) retirement plan
• Life insurance
• Paid time off
• Paid holidays
• Training and professional growth opportunities
• Reward and bonus opportunities
• Supportive leadership and a collaborative team environment
• Meaningful work helping residents and families during an important transition

Benefits are subject to eligibility requirements and facility policy.

If you are organized compassionate and ready to make a positive first impression apply today and join the team at Garden City Healthcare Center!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other legally protected status.