Admissions Assistant

JOIN OUR STONECREST TEAM!

Admissions Assistant Acute

Embrace the opportunity to become an Admissions Assistant and play a vital role in patient registration and admissions. Use your customer service and data entry skills to ensure a smooth admissions process. If you have a passion for patient care and thrive in a fast-paced healthcare environment this is your opportunity to make a difference..

WHY JOIN STONE CREST

We are Detroits leading Mental Health and Psychiatric Hospital offering comprehensive inpatient treatment for adolescents adults and seniors. Our programming addresses behavioral and mental health concerns as well as co-occurring substance use disorders (SUD).

Schedule:

9am to 5:30pm with Weekend Rotation

Rate Starts at $18.50 per hour

Total Rewards for our Therapist Include:

• Health & Wellness Take care of yourself and your loved ones with medical dental and vision plans.
• Retirement Ready Secure your future with our 401(k) plan and company matchits never too early to start planning for tomorrow.
• Paid Time Off Recharge with a PTO package that includes vacation sick days and extended sick leave.
• Professional Growth Step into an industry-leading opportunity with growth potential like no other.

ESSENTIAL FUNCTIONS:

• Greet and search new patients and those transporting patients upon arrival.
• Responsible for clerical duties such as managing paperwork handling data entry engaging with insurance companies over claims and answering phones.
• Complete the paperwork necessary to admit the patient to the assigned program and explain forms prior to patient signing notify the clinical lead of the patients arrival and escort the patient and documentation to the appropriate location within the facility.
• Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
• Ensure all required patient information is received and processed and necessary appointments are made with the proper behavioral or medical health personnel.
• Demonstrate a positive empathetic and professional attitude toward customers always.
• When a patients needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service.
• Ensure the well-being of patients and provide a positive supportive and structured environment.
• Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals as noted in special precautions or in accordance with individualized supervision guidelines as needed.
• Document timely accurate and appropriate clinical information in patients medical records and inpatient registration or other technology systems.
• Assist in providing a safe secure clean and comfortable environment for patients significant others and staff.
• Interact routinely with patients observe behaviors and communicate significant observations to admissions staff.
• May obtain patients vital signs height and weight as assigned and document in the patient record.
• Engage patients in activities and interactions designed to encourage the achievement of the treatment goals.
• Assist incoming patients/family members with contraband searches and itemizing belongings and valuables when needed.
• Complete and maintain required documentation.
• Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
• May provide transportation for the patient or coordinate transportation with an appropriate staff member.
• Recognize that patient safety is a top priority.
• Data Entry

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelors degree is preferred; Social Services field is a plus.
• One or more years experience in healthcare preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job management reserves the right to add or remove duties from particular jobs when circumstances
(e.g. emergencies changes in workload rush jobs or technological developments) dictate.