Admissions and Records Specialist

Primary Purpose
The Admissions & Records Specialist oversees admissions records and related administrative functions for the Department of Nursing. The position serves as a key resource for students faculty staff and external stakeholders; manages admissions and records systems; ensures data integrity and regulatory compliance; and supports recruitment enrollment management student success and departmental objectives. The incumbent exercises independent judgment resolves complex matters leads cross-functional initiatives and collaborates with internal and external partners to advance operational excellence and institutional priorities. The position represents the Department of Nursing in matters related to admissions recruitment enrollment records compliance and student engagement.

Essential Functions
Admissions Leadership and Administration Manage and oversee all aspects of the admissions process for the Department of Nursings Entry Level Master of Science in Nursing and Master of Science in Midwifery programs including admissions policies and procedures application review and tracking through NursingCAS and WebAdmit applicant communications candidate evaluation and ranking recruitment reporting and compliance with applicable laws regulations professional standards and accreditation requirements. Exercise independent judgment in interpreting and applying admissions criteria evaluating complex applicant situations and developing recommendations regarding applicant eligibility and admission decisions. Provide analysis and recommendations to program leadership regarding admissions trends applicant qualifications enrollment projections and process improvements. Develop interpret implement evaluate and recommend revisions to admissions policies procedures criteria and practices in alignment with university policies program requirements professional standards applicable laws and regulations and accreditation expectations. Lead the development and continuous improvement of applicant review evaluation interview ranking and selection processes ensuring consistency transparency equity and alignment with program outcomes. Serve as a standing member of the Admissions Committee and provide leadership and guidance to faculty and staff in the consistent implementation of admissions policies procedures and evaluation processes. Serve as the departments primary resource for prospective applicants admitted students and external constituents regarding admissions requirements processes and program information. Recruitment Outreach and Communications Develop implement and evaluate recruitment marketing outreach and communication strategies designed to attract a diverse and qualified applicant pool and support enrollment objectives. Lead recruitment activities admissions interviews admitted student days and special events ensuring alignment with departmental objectives and strategic priorities. Manage the Department of Nursings admissions and recruitment-related social media website and digital communications developing content and strategies that support recruitment admissions student engagement alumni relations and program visibility. Develop and maintain positive relationships with alumni and external constituents and identify opportunities to strengthen engagement recruitment mentoring student support and program visibility. Lead the development and implementation of alumni engagement initiatives including recruitment activities mentoring and student support opportunities alumni communications and collection of content for alumni newsletters and other departmental communications. Records Compliance and Student Support Provide strategic oversight of official student and alumni records ensuring accurate complete secure and confidential management through electronic filing indexing tracking retention reporting and production in accordance with university policies and applicable laws and regulations. Establish evaluate and continuously improve records management processes to maintain the integrity security accessibility and confidentiality of student and alumni information. Oversee and monitor student compliance with pre-matriculation enrollment and clinical onboarding requirements including the evaluation of complex compliance issues and development of recommendations for resolution. Provide leadership and oversight for admissions and records-related compliance requirements ensuring departmental practices remain consistent with university policies applicable laws and regulations professional standards and accreditation expectations. Oversee the development organization maintenance and ongoing content management of the admitted student Canvas page to provide centralized and accurate information resources communications onboarding requirements deadlines and next steps for newly admitted students. Lead the evaluation and interpretation of regulatory accreditation and compliance requirements and recommend operational or policy changes needed to maintain compliance and reduce risk. Data Assessment and Planning Analyze maintain and report admissions recruitment application matriculation student records and accreditation-related data to support assessment planning enrollment management and decision-making. Establish and evaluate data tracking reporting and documentation methodologies that support long-term admissions planning program assessment compliance and continuous improvement. Analyze admissions enrollment retention and applicant data to identify trends and develop recommendations that support planning and enrollment strategy Departmental Operations and Events Support the planning coordination and execution of departmental events and initiatives including recruitment activities orientations alumni events ceremonies and special programs. Collaborate with faculty staff university departments alumni and external constituents to advance admissions recruitment student engagement and departmental priorities. Perform other duties as assigned. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.

Minimum Qualifications
Bachelors Degree. Two (2) years of related administrative support experience. Two (2) years of direct experience in admissions including applicant assessment within a nursing program or similar professional education program.

Preferred Qualifications
Masters Degree. Three (3) years of experience in higher education admissions recruitment marketing student services or administrative support. Excellent written verbal interpersonal customer service and organizational skills. Demonstrated ability to manage multiple priorities and meet deadlines. Proficiency with Microsoft Office Banner SharePoint and related systems. Commitment to diversity equity inclusion and culturally responsive practices. Ability to maintain confidentiality and adapt to emerging technologies. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.