Administrator III [SDA]

This position is open to current career service King County Metro -Rail employees that have completed the six (6) month probationary period (or will complete it by the closing date of this posting) in their current career service position..

King County Metros Transit Department has an exciting opportunity for one Administrator III -SDA position to work within the Rail Divisions Business and Administration section. This leadership role reports to the Administrator IV and collaborates with employees colleagues and stakeholders to deliver exceptional service while advancing the following strategic prioritieswithin the division:

• DevelopingaCultureofCare
• Providingoperationalexcellence
• Deliveringontimeexpansions
• MaintaininghealthyandresilientpartnershipswithSoundTransitourpartnersinRailServiceDelivery

This AdministratorIll position will lead a high-performingteam responsiblefor managing various administrative functions to support Metro Transits Rail Division.

This role also requires effective communication with diverse stakeholders proactive problem-solving breaking down barriers change management oversight continuous improvement implementation and fostering employee engagement to create a culture of care within the Division. The ideal candidate will excel in navigating an ambiguous work environment possess leadership experience and manage multiple competing priorities to deliver substantial results in a fast-paced setting. Additionally the candidate should have a solid background in equity and social justice with experience in enhancing opportunities and support for historically disadvantaged employee groups.

About Metro Transits Link Light Rail Expansion

King County Metros Rail Division manages andmaintainsSound Transits Link Light Rail a growing network spanning 60 miles and serving 38 stations across the Puget Sound region. Together with Metros extensive fixed-route bus system and mobility services the Link Light Rail system is the backbone of an integrated regional transit network that gives people real freedom of movement. As Puget Sound transit agencies work together to build a seamless connected system our light rail system playsa central rolein expanding access reducing barriers and ensuring that everyone across our region can get where they need to go.

Joining Metros Rail Division means joining an organization that is shaping the future of public transportation in the Pacific Northwest and setting the standard for modern rail operations nationwide. This is a division that values strategic thinking collaborative leadership and a deep commitment to the people we serve both our riders and our teams. Whatever your role your work here contributes to something that matters a light rail system that thousands of people count on every day.

Position Information

Who May Apply: This position is open to current career service King County Metro RAIL employees that have completed the six (6) month probationary period (or will complete it by the closing date of this posting) in their current career service position.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County this role you will apply equity and social justice principles that exemplify shared values behaviors and practices to all aspects of this work. As an Administrator Ill (SDA)you will also:

Lead a team to implement and oversee administrative support for the Division by:

• Overseeing daily operations and supervising administrative staff. Act as a key strategic and technical adviser to the Rail Administrative Services Superintendent and other management staff to provide administrative solutions.
• Directing the development and implementation of strategic goals vision workforce management performance measures strategies and policies.
• Supporting the development of a skilled and effective team managing and mentoring staff and providing expertise in administrative best practices.
• Addressing staffing resource gaps by allocating work assignments among administrative team.

• Establishing performance standards initiating corrective actions as needed and reviewing operational and administrative policies to recommend improvements to the Rail Divisions leadership team.
• Developing and clarifying administrativepolicies and procedures in collaboration with Rail leadership King County Metro Employee Services and Sound Transit personnel.
• Representing the section in various internal and external groups project teams committees and task forces on topics that affect section systems and service delivery.

• Developing and managing administrative guidelines processes and procedures for administrative functions using tools like excel word PowerPoint that assists administrative staff and evaluate performance and identify resource gaps.
• Supporting business teams inimplementing significant administrative business process improvements through process improvement methodologies.
• Analyzing operational trends to optimize work assignments staffing absenteeism leave usage and forecasting future staffing needs.

• Building collaborative relationships with collective bargaining units (Unions) ensure consistent application of labor policies and contract provisions investigating grievances and support legal or contractual conflict resolution.
• Providing guidance on complex or sensitive issues to subordinate supervisors and staff.

Act on behalf of higher-level supervisors as needed and perform other duties as required.

We are looking for candidates who have:

• An associate degree or equivalent in Business Administration (or a related field); And

• Experience in developing supervising and overseeing administrative functions performed for a workgroup section and/or division or 1 or more years of experience leading people in an advanced Business Administrative work group.

OR

Any combination of experience/education/training that provides the required knowledge skills and abilities to perform the work.

Additional minimum qualifications include:

• Strong commitment to equity inclusion and belonging for all employees.
• Proven experience in communication and internal employee engagement including:
  • Effective verbal and written communication skills.
  • Ability to work well with diverse individuals and populations.
  • Experience and passion for fostering positive inclusive cultures that prioritize employee well-being and belonging.
• Demonstrated skill and experience in leading and supervising people including:
  • Developing and leading direct reports supporting career growth assigning challenging tasks and effectively supervising administrative staff.
  • Commitment to empowering mentoring and training staff with a focus on process improvement and employee engagement.
  • Building respectful equitable relationship with employees and customers and solving problems for collective benefit.
  • Demonstrating resilience problem-solving skills and capacity to handle challenging situations with composure and effectiveness.
• Demonstrated ability to be detail-oriented organized and show initiative involving matters internal to Metro as well as external matters involving suppliers contractors and vendors.
• Skill in maintaining strict confidentiality in the handling of sensitive data and information involving matters internal to Metro as well as external matters involving suppliers contractors and vendors.
• Data analysis skills that support the ability to make data-driven decision identify trends and track program effectiveness.

• Demonstrated strong attention to detail. Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.

• Time management skillsthat demonstrate the ability to manage competing priorities multiple projectsand daily responsibilities in an effective and efficient manner.
• Intermediate level proficiency with software and tools generally used by business and administrative staff including Office products such as Outlook Work Excel Teams and SharePoint.

Work Schedule

The base work schedule is 40 hours per week and normally day shift Monday through Friday however due to the 24 hour/7 day a week operation of a public transit service this position may require off-shift work. The position is exempt from the Fair Labor Standards Act and is therefore not eligible for overtime pay.

Work Location

The work associated with this position will be performed predominantly in a hybrid work environment working both in the office and at home. The expectation is to be working on site 2-3 days a week. Employee will have access to shared workspaces at various Sound Transit facilities. Employee must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

The primary location for onsite work is the Operations and Maintenance Facility at 3407 Airport Way S Seattle WA. Some work out of other locations may be required including the Operations and Maintenance Facility - East atth Ave NE Bellevue WA and any future Sound Transit Link facilities.

Employee will be provided with a Sound Transit issued laptop and must maintain a workspace with aninternet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours.

How to Apply

If you are interested in this position please follow the application instructions carefully.

• Responses to supplemental questions
• A cover letter (1-2 pages) that describes:
  1. Why are you interested in this SDA opportunity
  2. What you hope to achieve or accomplish in the role and
  3. How your experience qualifications knowledge and skills align with or exceed the requirements outlined in the job posting.

If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact Neha Bansal HR Analyst at

Union Representation: PROTEC17: Professional and Technical Employees Local 17

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