Administrative Program Officer

The work we do matters!

Hiring Agency:

Public Service Commission - Agency 14

Location:

Lincoln NE

Hiring Rate:

$24.038

Job Posting:

JR2026- Administrative Program Officer (Open)

Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):

0

Job Description:

The Nebraska Public Service Commission is seeking a detail-oriented self-motivated and conscientious individual to provide administrative support to the Telecommunications Department.

The Administrative Program Officer will be responsible for assisting with the daily operations of the department engaging with telecommunications companies responding to inquiries preparing agendas and reports maintaining records and ensuring compliance with Commission rules and regulations.

• Perform administrative duties including: answering phones; opening sorting distributing incoming mail and preparing outgoing mail; filing record keeping data input preparing agenda for Commission meetings and hearings.
• Independently engage with telecommunications companies in Nebraska verifying carrier details services and compliance.
• Manage carrier records in the DIAL System and Remittance On-Line Portal; distribute New Carrier Packets with regulatory guidance.
• Respond to inquiries from carriers attorneys accounting firms and the public regarding filings audits dockets and surcharge rates.
• Prepare and distribute weekly Telecommunications and NUSF agendas track Commission actions and process orders.
• Oversee compliance with quarterly/annual filings remittance audits and payment audits; update records and manage mailings.
• Maintain official logs process complaints and ensure accurate documentation of Commission actions.
• Coordinate key meetings hearings and certification processes with the FCC and USAC.
• Operate office equipment and utilize Commission databases.
• Other duties as assigned.

Requirements / Qualifications:

Minimum Qualifications: Bachelors degree in public or business administration accounting or any discipline related to the work assigned. One year of experience in planning organizing and implementing program administrative or business financial functions. Experience may substitute for education on a year-for-year basis. Proficient with the following: Microsoft Excel Word Access and Outlook. Ability to work independently and multi-task.

Preferred Qualifications: Four years of related experience in an office setting. Strong interpersonal and communications skills both verbal and written.

Hiring Rate: $50000 - $55000 annually salary is negotiable commensurate with experience.

Knowledge Skills and Abilities:

Knowledge of: office management and record keeping methods and practices; operating standard office equipment; administrative report preparation practices; federal and state laws and regulations governing work assigned.

Skills in: Organizational skills; high tolerance for working through frequent interruptions; strong interpersonal and communications skills both verbal and written; proficiency with Microsoft Word Excel and Outlook; excellent proofreading skills; excellent time management skills; and ability to multi-task and prioritize work.

Ability to: interact with immediate supervisor and senior managers employees and the public to gain their cooperation and to establish work relationships; formulate and recommend modifications to operational directives to attain department goals; apply management practices techniques and methodologies to assigned activities; collect assemble and analyze facts and draw conclusions to recommend solutions to problems; identify and interpret program-administrative requirements policies and regulations to provide guidance and advice; organize and present facts and opinions to managers and groups.

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