Administrative Officer

Duties to include but not limited to:

• Lead the development implementation and evaluation of administrative policies procedures and workflow systems to ensure efficient operations across the Mental Health Service Line (MHSL)
• Oversee organizational and management activities including process redesign regulatory impacts and operational requirements.
• Coordinate closely with the ACOS-MH clinical leaders and administrative teams to support effective communication timely completion of action items and streamlined service operations.
• Analyze program performance using qualitative and quantitative data; identify challenges; recommend improvements; and prepare reports briefings and policy drafts for leadership.
• Plan organize and direct administrative work assignments; supervise administrative staff; set performance standards; conduct evaluations; and manage personnel issues in collaboration with HR.
• Manage budget formulation execution financial tracking reconciliations and resource planning in coordination with budget and program offices.
• Ensure that service-level objectives milestones and resource use remain aligned with MHSL mission requirements including support to Community-Based Outpatient Clinic operations.

Work Schedule: Monday- Friday 7:30am 4:00pm EST
Compressed/Flexible: Not Authorized
Telework: Not available
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD240130
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements by the closing date of this announcement 07/31/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience as described below:

• Specialized Experience: GS-12 Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Develops recommends and implements organizational policy to improve overall efficiency and effectiveness throughout MHS in accordance with HR regulations and based on MHSL needs Monitors tracks and ensures timely completion of internal and external action items gathering information from leadership and staff as needed to ensure timely completion Prepares MHSL policy drafts for coordination and approval Conducts qualitative and quantitative analyses to evaluate Mental Health program performance and recommends improvement opportunities. Ensures MH leadership are consistently informed in areas that impact successful operation of the MHSL Performs budget and financial administrative functions in the execution of an annual appropriated fund budget. This includes budget formulation justification execution financial management and financial reporting.

Best Qualified Criteria:

• Experience managing administrative operations for a large multidisciplinary MH Service Line.
• Proficiency with VA systems including HR Smart VATAS TMS VSSC/Power VI and workload data tools.
• Skill in leading recruitment onboarding and personnel actions for diverse clinical teams.
• Experience with budgeting fund control point procurement contracts and service-level resource planning.
• Strong communication policy/SOP development and supervisory or team-lead experience.

Physical Requirements: The work is primarily sedentary although some slight physical effort may be required.

Work Environment: Work is typically performed in an adequately lighted and climate controlled office. May require occasional travel.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Education

There is no educational substitution at this grade level.

Required Experience:

Unclear Seniority