Administrative Officer
Baltimore, MD - USA
Job Summary
The Administrative Officer serves as the Chief Support Services Division (SSD) which encompasses the Finance Accounting and Administrative support activities for the Veterans Benefits Administration (VBA). The SSD Chief is responsible to the Director through the Assistant Director for the administration and management of the SSD.
Specific duties include:
- Administers administration programs that include records management property management supply procurement and vehicle fleet management.
- Serves as a subject matter expert on all aspects of administrative activities.
- Provides management and operating officials advice and assistance on all administrative matters.
- With division and station management assists in the development and execution of the stations annual General Operating Expenses and Minor Construction budget.
- Develops and implements administrative management policies.
- Directs operation of the central mailroom including direction of the general workflow of written communications for the Regional Office (RO).
- Directs procurement storage and distribution of all forms and publications to the RO service organizations etc. and ensures compliance with RO and CO directives.
- Responsible for administration of station motor pool of GSA vehicles in accordance with applicable directives and ensures maximum utilization and maintenance of assigned vehicles.
- Ensures surveillance evaluation and planning to ensure efficient utilization of facilities and works with appropriate entities for acquisitions maintenance and improvements.
- Administers the Personal Identity Verification system.
- Supervises administrative employees.
- Determines training needs of staff.
- Advises counsels and instructs subordinate employees on work and administrative matters.
- Interviews and selects candidates for vacant positions.
- Coordinates building security with GSA building management Federal Protective Services VA Police etc. to include investigating security violations furnishing studies analyses and reports related to security.
- Exercises control over the day-to-day operations of services functions and processes as it relates to safety and continuity of operations.
- The SSD Chief is responsible for the stations accounting systems financial reporting and finance operations (including agent cashier and employee accounts). This includes preparation of all accounting and financial reports. Serves as the advisor on all matters concerning the stations fiscal activities providing advice to local management on all phases of fiscal administration.
- The organization is divided where applicable into Accounting Committee on Waivers and Operations. The Chief Support Services manages his/her responsibilities through subordinate supervisors and non-supervisory employees. The work involves accounting for benefits programs administrative expenses payroll debt collection waiver and compromise claims (where applicable) travel auditing and budgeting.
Promotion Potential: None this position
Work Schedule: Full time Monday through Friday 8:00am - 4:30pm
Compressed/Flexible: Not Available
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer; PD37527-0
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Required
As a condition of employment for accepting this position you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
- Selected applicants will be required to complete an online onboarding process
To qualify for this position applicants must meet all requirements by the closing date of this announcement on 08/31/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
- For a GS-13 position you must have served 52 weeks at the GS-12 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level:
Specialized Experience: Applicants must have one year of Specialized Experience which is equivalent to the GS-12 level. Specialized experience is demonstrated by having performed duties related to administrative functions which include planning directing and coordinating supportive services of an organization. Additionally candidates must show experience in two(2) of the following areas to be considered minimally qualified:
- Experience overseeing maintenance of buildings grounds and/or equipment;
- Experience in facility projects such as renovation of existing space relocation of a team and/or office facility improvements workspace adjustments minor construction etc.;
- Experience in administering government regulations relating to environmental health safety and/or security standards;
- Experience with procurement contracting and/or lease administration;
- Experience in one or more supportive services of an organization such as records management property management inventory of supplies and/or equipment vehicle management mail distribution etc.;
- Providing advice to management officials based on analysis of space and facilities safety and security inspections minor construction budgets etc.;
- Successful completion of a leadership program such as Emerging Leaders Program Station Leadership Candidate Development Leadership Enhancement and Development Program etc. or any equivalent program if not completed through the VA;
- Experience in leading which would have been gained as a supervisor team lead coordinating several major work assignments recognized as a de facto team leader by peers project management etc.
Volunteer Experience: Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is mostly sedentary; however some walking and bending will be required.
For more information on these qualification standards please visit the United States Office of Personnel Managements website at
There is no education requirement for this position.
Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) for more information.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
For more information on the Who may apply eligibility requirements please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Unclear Seniority