Administrative Engagement Coordinator

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY DESCRIPTIONPosition Title: Administrative Engagement CoordinatorLocation: Bronx NYBenefit Classification: Full-Time BenefittedPosition Type: FLSA - Non-Exempt About This RoleThe Administrative Engagement Coordinator supports the Clubhouse by providing administrative services fostering community engagement and enhancing clubhouse operations. The role involves assisting with case management overseeing administrative functions and supporting internal and external communication. Working in partnership with members the coordinator helps to ensure efficient day-to-day operations and positive member engagement within a Clubhouse International accredited Awesome Things Youll DoMember Engagement: Build relationships with clubhouse members encouraging participation and engagement in all clubhouse activities. Support members in their pursuits including employment education housing and social involvement while fostering an inclusive empowering community Coordination: Manage documentation maintain accurate records in electronic health systems and assist members with social service needs including financial medical and and Program Management: Organize and coordinate events workshops and social activities ensuring effective communication and engagement with and External Communication: Create and distribute newsletters manage social media and develop promotional materials using Canva Microsoft Office Suite and Adobe software to enhance member and community Management and Outreach: Provide case management maintain a member caseload and conduct outreach for consistent member engagement including crisis intervention and prevention as Environment and Unit Responsibilities: Oversee assigned clubhouse units ensuring smooth operations and member engagement in daily tasks. This includes meal planning food shopping appliance maintenance computer assistance and newsletter Meetings and Policies: Facilitate community meetings contribute to policy development and support the overall mission of the clubhouse by working collaboratively with staff and Community Partnerships: Identify and cultivate relationships with local organizations and community resources to acquire referrals while expanding the support network available to clubhouse members. Coordinate with partners to secure resources and enhance engagement opportunities. Represent Lantern House in community meetings and events actively promoting the clubhouses mission. Regularly communicate with community partners to maintain strong relationships assess new opportunities and align mutual goals that benefit clubhouse members and foster community are subject to change / be added to meet business needs with management Must HavesStaff use the Clubhouse environment to develop relationships whereby members experience themselves as valued participants in the Clubhouse communityEngage members and work alongside members in carrying out these members through encouragement appreciation for their help and a focus on abilities while allowing for and accepting promote the development of members aspirations regarding Clubhouse participation employment education housing and social involvements. Respond to needs and problems of members with practical guidance and advice geared toward realizing aspirations cooperation with others and community and participate with members in Clubhouse programs providing opportunities for social and recreational cooperatively with other staff and members in developing Clubhouse policies and in advancing the purposes and welfare of the Clubhouse as a responsibility for Clubhouse Units while developing new projects and methods to enhance unit functioning. Oversee the daily operations and management of the assigned unit including activities and goalsManages all aspects of the assigned unit; including but not limited to assisting members with meal planning and meal preparation food shopping food ordering and overseeing appliance maintenance or repairs assisting members with clubhouse maintenance and cleaning assistance with computer skills and monthly newsletter and other tasks as assigned Provides case management; maintain caseload provides outreach to members including crisis intervention/preventionDesign and facilitates various clubhouse activities in partnership with members(Other duties and assignments as may be assigned at the sole discretion of the employer.)Qualifications/Basic Job Requirements: Associates Degree or High school Diploma with 2 years experience in mental health field Bachelors Degree preferredNon-clinical community approach; Prior non-clinical experience working with persons with mental illness is a preferred but not requiredHighly developed communication and organizational skills; Must be proficient in Microsoft Word Excel Google Sheets Google Docs SlackMust be able to manage multiple fast pace environment with strong follow-throughBe flexible in order to complete the necessary work of the Clubhouse including coverage of holidays weekends social activities and other special eventsMust provide absence coverage for employment unit when Working ConditionsResponsible for the financial operations of the assigned unit under the direction of the Program DirectorMay supervise volunteersSome Saturdays work requiredProgram is opened on all holidaysThree weeks clubhouse training at certified training base outside of New York StateWhat We OfferGenerous Time off policy to use when you need itHealth wellness and financial resources to help you achieve our personal goalsRobust health benefits including medical dental vision parental leaves and company sponsored life insuranceRetirement matching programs and contributionsTransit and commuter benefits#IND1