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Administrative Assistant
Job Location:
Monthly Salary:
Experience Required:
Posted:
14 August 2026 (5 hours ago)
Posted:
Application Deadline:
11 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Administrative Assistant
Location: Tucson AZ On-site
Pay Rate: $16.00/hour
Job ID: AZDES13232
Work Arrangement: On-site during training with potential to transition to a hybrid schedule after training.
Position Overview
We are seeking an organized and dependable Administrative Assistant to provide administrative switchboard scheduling and customer service support. This role involves frequent communication with claimants medical providers attorneys vendors and internal staff.
Key Responsibilities
- Operate the switchboard by answering directing and transferring incoming calls to the appropriate departments or individuals.
- Assist with visitor check-ins take messages provide general information and maintain records.
- Handle emergency calls monitor alarms manage paging systems sort mail and provide general customer service support as needed.
- Locate specialized physicians near claimants to complete examinations requested by Disability Evaluators.
- Schedule Consultative Examinations (CEs) and conduct follow-up calls with claimants.
- Print and assemble CE packets for mailing and fax necessary documentation to medical providers.
- Respond to inquiries from claimants vendors and other parties regarding claim status and transportation assistance.
- Contact claimants regarding scheduled appointments and outstanding paperwork.
- Follow up with physicians and hospitals regarding reports instructions and authorizations.
- Communicate with attorney representatives medical sources and other parties as directed by supervisors to assist claim adjudicators.
- Track distribute and ensure completion of daily assignments.
- Perform case development activities requiring analysis attention to detail and sound judgment.
- Complete other administrative and receptionist duties as assigned.
Qualifications
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to handle multiple tasks and priorities in a professional environment.
- Comfortable communicating by phone with claimants medical providers attorneys and vendors.
- Ability to handle sensitive information professionally and confidentially.
- Basic computer data entry and administrative skills.
- Ability to exercise good judgment when handling case-related activities.
Required Skills:
Position may require the use of discretion when releasing pertinent information solving difficult customer service complaints/problems; conducting research compiling information and analyzing policies and procedures to resolve customer issues. Duties may include periodically adding money receipts reconciling cash against known figures for verification preparing and transmitting deposits of monies to the bank or to the state treasurers office on a daily basis
