Administrative Assistant
Job Location:
Roseau, MN - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Northern Ag a division of Border Bank is seeking an Administrative Assistant to join our team in Roseau Minnesota.
We are looking for a highly organized and detail-oriented Administrative Assistant to support our crop insurance agents and brokers with daily operations and seasonal projects throughout the year. This role requires excellent communication skills strong attention to detail and the ability to effectively manage multiple priorities while collaborating within a team-oriented environment. The successful candidate will play a key role in delivering exceptional customer service maintaining accurate data and records coordinating events and performing a variety of administrative functions that contribute to the overall success of our crop insurance program.
This position offers an opportunity to make a meaningful impact while supporting a dedicated team committed to serving our customers and communities.
Administrative Assistant Key Responsibilities
- Contact insured clients to schedule appointments with agents regarding crop insurance deadlines and program updates.
- Send meeting reminders and communications to clients using Call Multiplier and other communication tools.
- Contact insureds to determine potential crop insurance claims and assist with the claims process.
- Assist clients with Assignment of Indemnities Schedules of Insurance and basic billing statement inquiries.
- Answer general crop insurance questions and direct more complex inquiries to the appropriate agent.
- Enter process and verify various MPCI (Multi-Peril Crop Insurance) and hail insurance reports throughout the crop year.
- Maintain spreadsheets and tracking tools used to monitor MPCI deadlines and project progress.
- Retrieve Commodity Trading reports from designated portals and maintain accurate records within the shared information system.
- Ensure client and policy information is current accurate and properly documented.
- Maintain electronic and paper filing systems in an organized and timely manner.
- Coordinate and distribute batch mailings of insurance reports and client correspondence.
- Prepare and distribute materials related to crop insurance deadlines meetings and special events.
- Support customer outreach efforts through phone email and mail communications.
Assist with the planning scheduling and coordination of:
- Annual Update Meetings (January)
- Customer Appreciation Events (June and July)
- Assist with local advertising and marketing campaigns.
- Support customer engagement and promotional activities.
- Help coordinate event marketing materials and communication pieces.
Administrative Assistant Education & Requirements
- Required to obtain and maintain a Minnesota Crop Insurance Agent License by passing the Minnesota Agent Licensing Exam within 12 months of hire. All licensing fees and related expenses will be paid by Northern Ag.
- One to three years of experience or background in agriculture insurance marketing customer service or administrative support preferred.
- Bachelors degree in Business Administration Marketing Agriculture or a related field preferred.
- Proficiency with Microsoft Office applications including Excel Word Outlook and other office software.
Employee Benefits
- Paid Time Off & Paid Holidays
- Health Dental & Vision Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with Employer Match
- Paid Life Insurance & LongTerm Disability
- Supplemental insurance options (Accidental Injury Heart & Stroke Cancer Intensive Care Hospital Indemnity Critical Illness Life and Short Term Disability Insurance)
- Employee Assistance Programs (EAP)
- Wellness Dollars
- Education Assistance
If youre detail-oriented and ready to make an impact we encourage you to apply today.
Required Experience:
Junior IC
About Company
Border Bank has locations extending from Northern Minnesota to Metro Minneapolis, and into North Dakota. Our mission is to provide our customers the highest quality of service. Customer first. Community focused.
