Administrative Assistant NCSH Residential

JOB SUMMARYHealthRIGHT 360 a nonprofit organization and a family of programs is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services including mental health care residential and outpatient substance use treatment and primary health services. Additionally we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health we empower individuals to overcome challenges by addressing social determinants of health fostering resilience and facilitating County Serenity House (NCSH) a residential program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use Administrative Assistant provides vital administrative support by managing phone lines coordinating client appointments and assisting with data entry and report generation. They ensure the accuracy of client records oversee office supplies and maintain the cleanliness of shared spaces. The role also involves handling mail managing client privacy rights and supporting billing and reconciliation processes. The Administrative Assistant works closely with staff and external agencies to maintain operational efficiency while ensuring compliance with all relevant policies and RESPONSIBILITIESAdministrative and Clerical SupportAnswer phones transfer calls take intake and greet clients and clients in and update client passes for clients going with maintaining room calendars and distribute documents and manage outgoing clerical support to clinical staff and with filing faxing and photocopying as in preparing source documents and resolving coverage for Client Data Specialist and medical room when with audits and program with fiscal tracking and ensuring accurate billing clients in and verify their and assist in off-site passes for Medi-Cal eligibility for new and existing and Supplies ManagementMaintain inventory of office office materials as and maintain cleanliness in office and shared Management and ReportingCompile sort and verify accuracy of data for and provide client data reports to supervisors agencies or the monthly quarterly annual and ad hoc reports as billing into county systems and track county and ensure accurate pay sources in claim statuses follow-up and correct denied monthly billing confidentiality of all client records meet internal and external evaluation client data reports and assist with client information to HIPAA privacy rights subpoenas and client information release client data accuracy and address procedures for client privacy and information and Program SecuritySecure program areas at the end of the that all spaces are maintained according to program DutiesComply with policies and procedures related to fiscal risk the highest quality of care by adhering to operational collaboratively with internal and external staff across in managing staff schedules as the medical team and clinical in weekly supervision and assigned all assigned training in a timely assigned duties and projects within work schedule based on agency needs including weekends and perform other duties as Certification or LicensureHigh school diploma or equivalent required. Higher education First Aid and CPR certification or ability to obtain within 30 days of working with Microsoft Office applications specifically with years of administrative experience with at least two years in a medical or community behavioral health setting with electronic health record REQUIREMENTSIn an 8-hr workday employee is required to perform work:Sitting5HrsStanding2HrsWalking1HrDrivingNeverIn an average month employee must travel out of town: Often (>2x) Sometimes (<2x) NeverIn an 8-hr workday employee must:Not at allOccasionally(1/4-2½ hrs.)Frequently(2½-5½ hrs.)Continuously(5½-8 hrs.)Bend/stoopClimbReach above shoulder levelKneelBalancePush/pullSquatCrawlCrouchLift*Carry*** Usual number Maximum number520lbslbs** Usual number Maximum number520lbslbsJob requires:Working at heights Yes NoExplainOperating heavy machinery Yes NoTypeOperating desk machines Yes NoTypeComputer fax printer phonePrecise manual dexterity Yes NoExplainDocumentation data entryExposure to extreme heat cold humidity Yes NoExplainExposure to dust fumes gases chemicals Yes NoExplain