Administrative Assistant (HYBRID After 90 Days)

• Process Policies Certificates Endorsement requests Correspondence Filing Faxes Copying Invoicing and other administrative support as needed for the AE Service Teams.
• Prepare certificates and Auto ID cards.
• Enter data and ensure accuracy of data input into Agency Management System (Sagitta).
• Enter data into Document Management System (WorkSmart).
• Operate office equipment.
• Set-up and maintain electronic files that conform to company standards.
• Resolve routine issues and use sound judgement in referring more complex issues to the Service Team.
• Create diaries in Sagitta and WorkSmart for account specific workflows and service plans as directed.
• Assist with other administrative support duties as needed.
• Answer direct and/or handle phone calls as applicable.
• Open sort and distribute mail as applicable.

• Adhere to Company Policies Procedures Processes and Guidelines.
• Other duties as assigned.

• College degree preferred.
• Previous experience in an insurance or office environment.
• Ability to operate office equipment (fax copier etc.).
• Proficiency required on Microsoft products; Word Excel and PowerPoint.
• Exceptional Organizational and Customer Service Skills.
• Excellent interpersonal and verbal and written communication skills.
• Self starter flexible and able to multi-task with minimal supervision.

Benefits: Health Insurance Vacation and PTO available after completion of required hours worked.