Administrative Assistant CBHC

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938 BHN has helped individuals families and communities thrive through compassionate high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state we are currently seeking an Administrative Assistant to join our Outpatient Services team and help advance our mission of empowering people to live healthier more fulfilling lives.

What We Offer:

• Purpose-Driven Work Make a meaningful impact in the lives of individuals families and communities throughout Western Massachusetts.
• Professional Growth Access ongoing training mentorship career development and advancement opportunities across one of the regions largest behavioral health organizations.
• Supportive Team Culture Join a collaborative workplace guided by our HEART values: Humanity Empowerment Accountability Respect and Teamwork.
• Stability & Opportunity Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits Generous PTO 403(b) educational assistance medical dental vision employee assistance programs and more.
• Certified Great Place to Work Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide coordinated administrative and project support to BHNs Outpatient Services programs helping teams operate efficiently and deliver a positive experience for individuals families staff and community partners.
• Run routine reports monitor schedules track assignments and assist with data analysis and other administrative projects as requested by program leadership.
• Accurately enter update and verify information in agency software systems identifying discrepancies and assisting with timely problem resolution.
• Maintain organized electronic and paper filing systems for program documents records correspondence and other materials.
• Protect the confidentiality and security of sensitive individual employee and organizational information in accordance with agency requirements.
• Coordinate and organize meetings calendars materials and related communications to support program operations and follow-through.
• Monitor and distribute program mail and shared email communications make telephone calls as needed and route requests to the appropriate team members.
• Use office technology and equipment effectively including computers printers scanners copiers and agency communication systems.
• Manage multiple time-sensitive priorities in an organized dependable and efficient manner while adapting to changing program needs and frequent interruptions.
• Provide responsive customer service and collaborate with colleagues across locations completing additional administrative assignments as directed.

Who You Are:

• High school diploma or GED required.
• At least one to two years of experience in an administrative or clerical office setting required; experience in healthcare behavioral health or human services preferred.
• Working knowledge of Microsoft Office applications including Word Excel PowerPoint and Outlook with the ability to learn additional software systems as needed.
• Strong organizational and time-management skills including the ability to prioritize assignments manage multiple deadlines and respond effectively to urgent needs.
• Excellent interpersonal customer-service verbal and written communication skills.
• Strong attention to detail and the ability to enter data maintain records prepare reports and identify discrepancies accurately.
• Ability to work independently with appropriate self-direction while also collaborating effectively with teams of varying sizes and diverse backgrounds.
• Ability to maintain confidentiality exercise sound judgment accept feedback and demonstrate flexibility in a high-demand office environment.
• Ability to meet the physical requirements of the role including regular sitting standing walking computer use and occasional lifting of office materials up to 25 pounds with or without reasonable accommodation.

We Hire for HEART!

Since 1938 BHN has delivered high-quality culturally responsive behavioral health care building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core valuesHumanity Empowerment Accountability Respect and Teamworkguide how we lead serve and support one another. If youre ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference wed love to hear from you.

Pay Range: $22.00-$25.00/hr

Required Experience:

Junior IC